Ayoub Bensaber

• Wrote detailed sales forecast for the company managers which proved very effective
• Answered product and service questions and offered information on related products
• Established 10 new named accounts within approximately 4 months and generated AED200K in new business revenue
• Managed accounts by working with clients to help them maximize their budgets by adapting their campaigns to meet their specific needs, marketing goals, and branding concepts
• Established and maintained extensive relationships with key clients to maximize retention and referrals

Key achievements

• Exceeded monthly sales quota by an average of 198%, and ranked as top performer within the last 2 months

• Checked with more than 150 customers to ensure that they are satisfied, and took initiative to correct any problems
• Answered questions about menu selections and made recommendations when requested.
• Collected payments from customers and completed money transaction
• Remembered more than 10 kinds of different wine and beer, checked customers' identification to ensure that they meet minimum age requirements for the consumption of alcoholic beverages
• Trained new staff members for restaurant and taught them about guest service expectations, hotel rules and ethics, and proper food handling
• Received employee of the month within three months of being employed

Key achievements

• Ensured high customer satisfaction through greeting customers and assisting with questions.
• Resolved internal conflicts between waiters, thereby setting an example for employee relations.

• Assisted an average of 40 customers per day in finding or selecting items, and providing recommendations
• Stocked, replenished, and organized inventory with accuracy and efficiency—completing tasks 10 % faster than average associates do
• Achieved an average of 140% of sales goals for three consecutive months
• Maintained accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases
• Provided outstanding customer service, receiving 96% in customer service feedback surveys

• Assigned for courteous, prompt, accurate and careful handling of customer baggage and airfreight.
• Serviced aircraft as needed such as aircraft lavatories, portable water, window wash, de-icing and commissary items.
• Assisted in ramp set-up and storage of equipment and baggage.
• Communicated constantly with Flight Crew personnel and other ground personnel.
• Performed miscellaneous duties as assigned by Supervisor and Manager.