Ashutosh Tiwari
Manager, Product Owner
Hyderabad
Summary
Product leader with 13 years of experience in SaaS, Compliance, and CRM. Skilled in defining product vision, launching AI-driven solutions, and aligning tech with business goals. Proven success in cross functional execution, GTM delivery, and executive reporting. Adept at innovation, data strategy, and scalable growth.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Manager, Product Owner
MyComplianceOffice (MCO)
08.2022 - Current
- Led end-to-end lifecycle of a global SaaS Compliance Suite (KYE, KYC, KYTP/AML, KYO), scaling org capacity by guiding 20+ cross-functional teams across product, engineering, and design.
- Managed and developed 5 Product Owners, driving performance reviews, career growth plans, and succession pipelines to strengthen leadership depth. Coached POs through complex SaaS platform challenges, improving delivery velocity by 25% and strengthening decision-making under ambiguity.
- Fostered an open, collaborative culture, empowering diverse perspectives and aligning global teams; influenced strategy across all levels, from executives to ICs.
- Delivered 5 AI-powered modules (requirements analysis, impact detection, broker onboarding, rules redesign), boosting engagement by 20% and CSAT by 30%; institutionalized AI adoption through tooling and enablement.
- Defined enterprise innovation roadmaps, identifying Horizon 2 & 3 opportunities in AI/automation and compliance tech product strategy and multi-year modernization roadmap; secured exec buy-in and scaled to 40+ global clients, improving growth, retention, and sustainability.
- Partnered with C-suite and regulators to align compliance innovation priorities; drove GTM with marketing and sales to achieve 10% revenue growth and provided KPI/roadmap reporting.
Product Owner
Nike
01.2022 - 08.2022
- Led development of Nike's Material Sourcing & Manufacturing platform, supporting $2B+ in global apparel sourcing negotiations.
- Delivered a Fulfillment Analytics system enabling omni-channel tracking and data-driven retail decisions.
- Improved data reliability and adoption by 25% through feature enhancements and stakeholder-driven iterations.
- Championed a culture of empathy and experimentation, enabling global teams to adopt test-and-learn practices while aligning with long-term sustainability goals.
Lead Business Systems Analyst
Epsilon
01.2019 - 01.2022
- Built enterprise-grade CDPs for retail and pharmacy clients, centralizing data to boost personalization and campaign efficiency.
- Scaled CDPs to serve millions of customers, driving measurable gains in engagement and revenue.
- Closed analytics gaps and delivered new features, increasing YOY quarterly AOV by $4.1M through higher engagement, conversions, and 360° personalization.
- Cut campaign costs by 23% via segmentation, real-time insights, and ROI optimization; influenced executives with customer behavior insights to shape multi-year personalization strategy.
Senior Business Analyst
eMids
01.2017 - 01.2019
- Company Overview: A leading provider of digital transformation solutions across the healthcare and life science ecosystem.
- Warranting the system design is perfect as per the needs of the customer. Helped businesses to analyses their processes, products, services, and systems to improve current processes and make profitable decisions through insights and data analysis.
- Design the new features to implement, publishes and communicates the product strategy and roadmap to stakeholder and teams, provided direction to cross functional team (s) on short-term tasks/ near-term priorities.
- Creating user stories, maintained GAP Analysis, Product Backlog and conducted Sprint Refinement, PI Planning, Sprint Retro and Customer Feedback ceremonies.
- Improved UX measures by 20% through increased user feedback collection, synthesis of solutions and more frequent iteration to customer needs.
- Documenting confluence pages and translating customer business functions and processes for software development lifecycle (SDLC).
- A leading provider of digital transformation solutions across the healthcare and life science ecosystem.
System Engineer
Cerner Corporation
Bengaluru, Karnataka
09.2012 - 01.2017
- To understand the Requirement of the Businesses, reviewed the elements in detail, asserting clearly and unambiguously as what the business needs to do in order to achieve its objective.
- Interacted with the Development, QA, UI/UX and the technical architects, to design the layout and define accurately what the solution should look like.
- Creating Burndown/Burnup Charts.
- Conducting Sprint Retrospective for what went well and what are the area(s) of improvement.
- Ensuring that the systems' design is up to the mark, as per the needs of the customer.
Education
Bachelor Of Technology - Computer Science
United Institute Of Technology
Prayagraj, India 06.2007 - 06.2011
Skills
Data Informed Product Decisions
Strategic Product Vision & Roadmap
RICE Prioritizations
LEAN Start-up
Customer Focus & Customer Empathy
Data Analytics
AI & User Innovation
RFI, RFQ, RFP
Product Strategy & Market Analysis
PRD, FSD
Product Lifecycle Management
Strategic Planning & Risk Management
Digital Transformation
Cross-functional Team Leadership
AI/LLM adoption strategy
NPS & VoC integration
Market & customer insights
Advanced product analytics
REST APIs JSON Data Pipelines AWS Python
AI/ML Integration LLM Usage (Prompting, Embedding) Automation Strategy NLP Tools MCP Server
UI/UX Design Collaboration Figma Jira Confluence Scalable Platform Thinking
SQL Power BI Redshift Adobe Analytics Data Modeling A/B Testing
CRM Retail Healthcare Digital Marketing - Loyalty & Campaigning Compliance GDPR/CCPA
Certification
Certified SAFe 6.0 Product Owner/Product Manager, Scaled Agile, Inc., 2025-04-01
Passions
- Building AI-Powered Product Solutions
- Simplifying Complex Systems
- Thought Leadership and Knowledge Sharing
- Behavioural Psychology & Product Adoption
- Continuous Learning
Domain Expertise
CRM, Retail, Healthcare, Digital Marketing, Reporting
Digital Marketing - Loyalty& Campaigning, CCPA/GDPR, Compliance
Awards
- Product Management Top Performer, Awarded for exceptional leadership in product management, significantly exceeding key performance indicators and driving year-over-year growth.
- Highest Customer Satisfaction Rate, Achieved the highest recorded customer satisfaction rate for Epsilon CDP 2021.
- Best SaaS Product Team, Led my team to win the industry award in 2023 for exceptional teamwork and innovation.
Additional Information
Product Analytics & Data Tools : SQL • Power BI • Redshift • Adobe Analytics • Data Modeling • A/B Testing
Tech Fluency & APIs : REST APIs • JSON • Webhooks • Data Pipelines • Cloud Integration (AWS)
AI & Automation : AI/ML Integration • LLM Usage (Prompting, Embedding) • Automation Strategy • NLP Tools
UX & Delivery : UI/UX Design Collaboration • Figma • Jira • Confluence • Scalable Platform Thinking
Accomplishments
- MCO
08/2022 - Present
Senior Product Owner II - TekSystems (Nike)
01/2022 - 08/2022
Product Owner - Epsilon
01/2019 - 01/2022
Lead Business System Analyst
Timeline
Manager, Product Owner
MyComplianceOffice (MCO)
08.2022 - Current
Product Owner
Nike
01.2022 - 08.2022
Lead Business Systems Analyst
Epsilon
01.2019 - 01.2022
Senior Business Analyst
eMids
01.2017 - 01.2019
System Engineer
Cerner Corporation
09.2012 - 01.2017
Bachelor Of Technology - Computer Science
United Institute Of Technology
06.2007 - 06.2011