Client relations skills
Ashin Antony
Al Fujairah City
Summary
Hardworking Customer Service Representative with 8monthns of experience working with [Product or Service]. Trained in project and time management with extensive knowledge of [Area of expertise] and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Overview
1
1
Language
3
3
years of post-secondary education
1
1
year of professional experience
Work History
Client Relation Executive
Ashin Antony
2019-07 - 2020-03
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Met all customer call guidelines including service levels, handle time and productivity.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
Education
Bachelor of Science - Hotel, Motel, And Restaurant Management
IIMS
2015-07 - 2018-03
Skills
Client Relationships
Managing client relations
Educating clients
Client servicing
Vendor relations
Software
MS office
Languages
English, Malayalam, Hindi
Reading, Drawing, Sports
I love to read thrilling , crime novels and manga and I do spend my free time reading that kind of stories. and Im an artist as well, but its been a while that i have done that but i would still love drawing if im in the right mood for that. about sports I used to play table tennis but unfortunately i don't have the time to play table tennis anymore so i just spend time watching them in sports channels
Timeline
Client Relation Executive
Ashin Antony
2019-07 - 2020-03
Bachelor of Science - Hotel, Motel, And Restaurant Management
IIMS
2015-07 - 2018-03