Summary
Overview
Work History
Education
Skills
Accomplishments
Quote
Timeline
BusinessAnalyst

Angela Krismer

MBA
Orlando

Summary

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Proven ability to quickly build relationships with both clients and business audiences. Quick-learning with excellent multi-tasking skills and ability to quickly master new technology, including excellent proficiency in Microsoft. Commended for innovation and creative problem-solving abilities to address business challenges.

Overview

5
5
years of post-secondary education
18
18
years of professional experience

Work History

General Manager

All Uniform Wear
2017-10 - 2020-08
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.

General Manager

Arby's
2002-08 - 2017-08
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Received superior customer service satisfaction scores for 12 consecutive quarters.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.

Education

Master of Business Administration

University of Southern New Hampshire
2019-05 - 2020-01

Bachelor of Business Administration

University Of Central Florida
2005-08 - 2010-05

Skills

Training and Development of Management/Staff
Time Management/Leadership
Proficient in Microsoft Suite
Organizational Development
Business Analysis
B2B Sales Management
Business Analysis
Inventory
Leadership
Marketing

Operations Management

Recruitment

Conflict Resolution

Team Leadership

Client Account Management

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 20 staff members.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.

Quote

Sometimes the questions are complicated and the answers are simple.
Dr. Seuss

Timeline

Master of Business Administration

University of Southern New Hampshire
2019-05 - 2020-01

General Manager

All Uniform Wear
2017-10 - 2020-08

Bachelor of Business Administration

University Of Central Florida
2005-08 - 2010-05

General Manager

Arby's
2002-08 - 2017-08
Angela KrismerMBA