Amr Naguib
Lead Relationship Manager- SMEs Finance
Alexandria,ALX
Summary
Dynamic and results-oriented Lead Relationship Manager with 13 years of extensive experience in SME finance within the banking sector. Adept at developing and nurturing strong client relationships, driving business growth, and delivering tailored financial solutions that meet the unique needs of small and medium-sized enterprises. Proven track record in risk assessment, portfolio management, and strategic planning. Committed to excellence in customer service, with a strong focus on building long-term partnerships and achieving high levels of client satisfaction. Demonstrates exceptional leadership and team collaboration skills, consistently exceeding performance targets and contributing to overall organizational success.
Overview
13
13
years of professional experience
2
2
Certifications
1
1
Language
Work History
Junior Auditor
KPMG -HAZEM HASSAN
Alexandria- Egypt
2011.01 - 2011.05
- Provided journal entries and performed accounting on accrual basis.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Assessed internal control risks of network through information system audits.
- Auditing financial statements to ensure compliance with accounting and regulatory standards .
Teller
QNBAA - Glym branch
Alexandria- Egypt
2011.05 - 2014.03
- Calculated fees due, interest and change for customer transactions.
- Prepared reports on daily transactions for management review, highlighting areas for improvement or notable accomplishments.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Relationship Executive SMEs
QNBAA -Borg El Arab branch
Alexandria-Egypt
2014.03 - 2018.10
- Presented metric reporting and account reviews to team and clients.
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
- Conducted field visits and met corporate customers for business development.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Lead Relationship Manager SMEs
QNBAA - Borg El Arab Bracnh
Alexandria-Egypt
2018.10 - Current
- Conducted regular reviews of clients'' financial profiles to ensure alignment with their risk tolerance, objectives, and investment strategies.
- Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
- Negotiated favorable terms on behalf of clients during complex transactions, maximizing profitability while minimizing potential risks.
- Analyzed business processes to identify cost savings and operational efficiencies.
Education
BSc. Degree in commerce - Accounting
Alexandria University
2006.01 - 1 2010
High School Diploma - Mathematics And Computer Science
Zahran language school [Z.L.S]
2000.01 - 1 2006
Skills
Microsoft Excel
Microsoft Word
Power point
Commercial Excel
Achieving Personal victory (powered by Vodafone)
Time Management (by skills)
Kalimat "Business writing skill
Huthwaite SPIN selling skills
Huthwaite Negotiation skills
i-communicate "Communication skills"
Economic analysis course sponsored by Central bank of Egypt
Fundamentals of Financing Agricultural projects by AFD & Central bank of Egypt
Financial Statement Analysis for Agricultural projects AFD & Central bank of Egypt
Presentation skills
Advanced presentation skills
Accomplishments
- NSGB CDs Sprint Challenge 4th Rank 2012
- QNB Al Ahli Non-Credit Challenge 2014
- SMEs Benchmark Legend Challenge 2017 2nd Rank
Marital Status
Single
Post Graduate Courses
QNBAA Euro Money (Aug 2013 - Feb 2014) credit course by
Home Tel
002 03 4289452
Family Background
Engineering consultant at SESCO trans. Egypt, Civil Engineer at Rashid Rice Mills Co.
Military Status
Exempt
Personal Information
- Date of Birth: 03/26/1989
- Nationality: Egyptian
Self Estimation
- Hard worker
- Intending to work for long hours
- Eager to learn & a fast learner
- Enthusiastic
- Looking always for the best achievements and perfection in accomplishing my duties
- Ability to see the big picture as well as understanding trends
References
Referees are available on request.
Certification
Academic IELTS
Awards
NSGB CDs sprint Challenge-2012
NSGB non credit challenge -2014
QNB SMEs benchmark legend -2017
QNB Cup challenge -2022
The Best Challenge 2022
The 4 powers challenge -2023
Lean innovation- 2023
Timeline
Academic IELTS
2019-10
Lead Relationship Manager SMEs
QNBAA - Borg El Arab Bracnh
2018.10 - Current
Relationship Executive SMEs
QNBAA -Borg El Arab branch
2014.03 - 2018.10
EuroMoney - Credit course
2014-03
Teller
QNBAA - Glym branch
2011.05 - 2014.03
Junior Auditor
KPMG -HAZEM HASSAN
2011.01 - 2011.05
BSc. Degree in commerce - Accounting
Alexandria University
2006.01 - 1 2010
High School Diploma - Mathematics And Computer Science
Zahran language school [Z.L.S]
2000.01 - 1 2006