Talented administrative and customer service professional knowledgeable about financial aid. Excellent problem-solving, relationship-building, and communication skills. Offering two years of related experience.
Compassionate Financial Aid Officer with two years of helping students reach their full potential through education. Eager to connect prospective applicants with underutilized governmental and private aid programs. Dedicated to enhancing institutions' incoming student body diversity by maximizing financial contributions for deserving students.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Financial Aid Tech
Delaware County Community College
03.2022 - Current
System Management:
Maintaining financial aid management systems or software to process and track financial aid applications and awards.
Customer Support:
Providing support to students and their families regarding the financial aid application process, eligibility criteria, and funds. This may involve using communication tools, emails, or phone numbers.
Collaboration:
Collaborating with other departments within the institution, such as admissions, registrar's office, and accounting, to ensure smooth coordination of financial aid processes.
Reporting:
Generating reports on financial aid data for internal use, compliance reporting, and strategic planning.
Delaware County Community College Bookstore
Delaware County Community College
01.2021 - 04.2021
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Streamlined store operations for improved efficiency with diligent inventory management and organization.
Increased customer satisfaction by providing knowledgeable book recommendations and personalized service.
Education
Associate of Science -
Delaware County Community College
Media, PA
07.2024
Skills
Ethical Decision Making
Training Development
Adaptability
Budget Management
Time Management
Critical Thinking
Verbal Communication
Problem Solving
Accomplishments
Honor Roll | May 30, 2020
Distinguished Honor | June 9, 2021
Leadership Styles Training/Leadership Award | October 30, 2021
Certification
Leadership Styles Training/Leadership Award | October 30, 2021
Languages
English
Native or Bilingual
Timeline
Financial Aid Tech
Delaware County Community College
03.2022 - Current
Delaware County Community College Bookstore
Delaware County Community College
01.2021 - 04.2021
Associate of Science -
Delaware County Community College
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