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Summary
Overview
Work History
Education
Skills
References
Timeline

Alexander Labanon

Medical Courier Supervisor
Richmond
Summary

Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. Skilled in building cross-functional teams. With over 5 years of hands on experience I am looking to sustain and increase productivity within your company.

Overview
3
3
years of post-secondary education
3
3
years of professional experience
Work History

Courier Supervisor

Yosemite Pathology Medical Group
2019-06 - Current
  • Supported team with expert administrative support, filing all records and coordinating appointments in which increased productivity by 40%
  • Improved team performance by technical direction and hands-on supervision.
  • Worked effectively with a diverse team ton accomplish daily objectives and meet long-term goals
  • Helped the team handle high-volume work by effortlessly prioritizing tasks and organizing supplies
  • Stayed productive by using slow periods to restock supplies and evaluate current objective progression.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.

Project Lead Recruiter

BDS Marketing LLC
2019-01 - 2019-06
  • Phone screen potential candidates and evaluate candidate's responses to determine whether they meet the required skill set.
  • Served customers by going above-and-beyond to offer exceptional support for all needs.
  • Helped the team handle high-volume work by effortlessly prioritizing tasks and organizing supplies.
  • Maintain a robust pipeline of viable candidates for future opportunities.
  • Connect with Lead Recruiter and/or Hiring Manager on candidate qualifications.
  • Communicate on a regular basis with Hiring Managers to foster a close business relationship.
  • Provide timely and consistent updates to Lead Recruiter and Talent Acquisition Manager.
  • Worked effectively with a diverse team to accomplish daily objectives and meet long-term goals.

Lead Mobile Sales Specialist

Market Source
2018-04 - 2019-01
  • Activated both contract and pre-paid wireless phones for 250+ customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Accepted and processed payments and purchases for new equipment using POS system.
  • Tracked and recorded department inventory products, including high-priced merchandise.
  • Upsold customers by recommending accessories and promotions to increase revenue.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Education

Bachelor of Arts Communication Studies, Public Relations

California State University
2018-01 - Current
Skills
Schedule management
Customer relations
Administrative support
Customer relations
Direction
Hiring
Organizing
Recruiter
Supervisory skills
Supervision
Employee training

Attention to confidentiality

Handling pharmaceutical materials

References

Maranda
Yosemite Pathology

(209) 613-0454

Johnathan
BDS Marketing
(209) 754-8990

Kacie
Character Reference
(703) 805-6863

Timeline

Courier Supervisor

Yosemite Pathology Medical Group
2019-06 - Current

Project Lead Recruiter

BDS Marketing LLC
2019-01 - 2019-06

Lead Mobile Sales Specialist

Market Source
2018-04 - 2019-01

Bachelor of Arts Communication Studies, Public Relations

California State University
2018-01 - Current