loader
Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Declaration
Timeline

Ajay Sarathy Rajan

Supply Chain Advisory Analyst
Karur
Summary

Supply Chain Advisory Analyst with over 7 years of successful experience in SAP systems and being a part of Supply Chain. Recognized consistently for performance excellence and contributions to success in Aviation industry. Strengths in handling customer demand and team management backed by the experience gained throughout.

Overview
3
3
Languages
4
4
years of post-secondary education
8
8
years of professional experience
Work History

Supply Chain Advisory Analyst

Accenture Services
2015-08 - Current
  • Involves in customer orientation like Customer query resolution,claims management and Data analysis of Aerospace &Defence customers.
  • Efficient co-ordination with Service Engineers/Customer Manager/Programs and Service center networks
  • Direct the team to follow BOI, KPI and update 3*3 daily as a part of Operational excellence
  • Capitalized on opportunities to make significant impact over my ability to manage the team during the absence of my lead.
  • Responsible for preparing the presentation for monthly governance.
  • Preparation and analysis of reports for all warranty and part related queries,client BOI and other aftermarket maintenance related queries.
  • Increased customer satisfaction by resolving their queries on time.
  • Client interaction on handling escalations related to Master data and providing diligent solution for those queries.
  • Responsible for driving the team to meet the SLA
  • Review and analyse engine events along with warranty documents for approving claims related to warranty.
  • Responsible for conducting team huddle on a daily basis to ensure that the entire team is in line with the process and to discuss the obstacles.
  • Performing an audit over the quality of the claims processed by the team.
  • Conducting refresher trainings periodically to enhance the work quality and to convey three process updates.
  • Lay out ideas for automation.

Graduate Engineer Trainee

GTN Engineering India Pvt. Ltd
2013-06 - 2015-08
  • Requisitioned materials to restock inventory and obtain goods for production.
  • Created timetables and production commitments using delivery dates
  • Scheduled deliveries of materials by specified time to begin production on time.
  • Coordinate with the suppliers for material availability and delivery expectations.
  • Determined forecast of orders and uploading it to the SAP systems.
  • Committed to Lead time and working along with the cross functional teams to ensure on time delivery.
  • Subject Matter Expert in processes involved in Sub Contractors Technical Assistance.

Graduate Engineer Trainee

Gencor Pacific Auto Engineering
2012-06 - 2013-01
  • Controlled engineering activities to maintain work standards, adhere to timelines and meet quality assurance targets.
  • Verified parts and materials through quality inspections and independent checks.
  • Ensured proper and smooth functioning of production.
Education

Bachelor Of Technology Mechanical Engineering Technology

SRM University
2008-08 - 2012-04
Skills

    SAP PP & MM

Supply chain knowledge

Mail handling

Analytical skills

MS - Word, Excel & PowerPoint

Customer service expert

MS Office

Verbal and written communication

Planning and Coordination

Technical documents comprehension

Risk Assessment and Determining Controls

Operational Excellence

Languages

Tamil

English

Hindi

Accomplishments
  • Awarded for the"Global Level Best Automation Idea" for automating claims creation systems.
  • Star of Business award
  • Rewarded for rendering the best support during SAP HANA transition.
Declaration

I do hereby declare that the information provided above is true.

Date: 04-Dec-2020

Place: Chennai

Timeline

Supply Chain Advisory Analyst

Accenture Services
2015-08 - Current

Graduate Engineer Trainee

GTN Engineering India Pvt. Ltd
2013-06 - 2015-08

Graduate Engineer Trainee

Gencor Pacific Auto Engineering
2012-06 - 2013-01

Bachelor Of Technology Mechanical Engineering Technology

SRM University
2008-08 - 2012-04