Summary
Overview
Work History
Education
Skills
Software
Languages
Work Availability
Certification
Quote
Timeline
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Ahmed M Jubary

Supply Chain
Cairo

Summary

Knowledgeable and dedicated customer service professional with extensive experience in [ Corrugated] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

1
1
Language
1
1
Certification
6
6
years of post-secondary education
9
9
years of professional experience

Work History

CRM Manager

CEPACK Group
2015-06 - 2019-12
  • Recorded actions taken, issues resolved and information to effectively manage customer accounts.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Managed timely and effective replacement of damaged or missing products.
  • Optimized customer support by establishing collaborative service environment.
  • Answered average of 20 calls, and emails per day, addressing customer inquiries, solving problems and providing product information.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.

Cost Accountant

Arma Group
2011-04 - 2015-06
  • Designed monthly and annual budgets for points of production for [FMCG] products, including design, labor and manufacturing.
  • Suggested key budgetary changes to increase company profits.
  • Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations.
  • Enhanced audit controls by improving planning and testing processes.

Education

MBA - Supply Chain Managment

AASTMT
2014-06 - 2016-08

Bachelor of Science - Accounting And Finance

AASTMT
2010-03 - 2014-01

Skills

    CRM

Report preparation

Account management

Complaint resolution

Retail materials management

Shipping procedures understanding

Professional telephone demeanor

Software

Microsoft office skills

SAP/CPMS ERP System good user

Languages

English speaking and writing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

British Council/AUC Courses

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

CRM Manager

CEPACK Group
2015-06 - 2019-12

MBA - Supply Chain Managment

AASTMT
2014-06 - 2016-08

Cost Accountant

Arma Group
2011-04 - 2015-06

Bachelor of Science - Accounting And Finance

AASTMT
2010-03 - 2014-01

British Council/AUC Courses

Ahmed M JubarySupply Chain