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Experienced professional with a proven track record in customer success, operations, and customer support. Implements customer satisfaction (CSAT) strategies to enhance customer experiences and drive loyalty. Streamlines operations to optimize efficiency, reduce response times, and improve service delivery. Possesses a strong background in managing customer relationships, focusing on delivering exceptional service and tailored solutions that meet client needs. Proficient in cold calling, initiating conversations, identifying opportunities, and converting leads into satisfied customers. Passionate about problem-solving and continuously improving customer support processes to exceed expectations.

Diligent and skilled Quality Engineering Analyst with three plus years of hands-on experience, coupled with proven track record of Proficiency in Salesforce and AccelQ Automation tool Concepts.Skilled in developing and executing test plans, identifying and reporting software defects, and ensuring quality standards are met.

Experienced teaching professional dedicated to department success. Proven expertise in curriculum and course development, fostering student creativity and morale.

With over 15+ years of experience in US Healthcare field and Revenue Cycle Management and a Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Self-motivated Software Engineer,established skilled at Test case creation ,execution,analyzing logs, generating thorough reports and identifying any failures. Comprehensive experience in
both manual and automated testing with a great understanding of the software development process.
Reliable and hardworking with effective oral and written communication skills

Software development professional with extensive experience in software design, development, and integration. Proficient in in-demand programming languages, adept at solving intricate coding problems. Demonstrated expertise in coding and system development for diverse applications in the networking sector, consistently delivering top-notch solutions.

Highly skilled Migration Consultant with solid background in managing and implementing system migration projects. Strengths lie in comprehensive understanding of data management, project coordination and strategic planning. Proven record of successful migrations carried out smoothly, minimizing downtime and business disruption. Possess strong problem-solving skills coupled with effective communication abilities for engagement with stakeholders at all levels.

Dynamic and results-oriented Principal Engineer, currently excelling at DataPelago. Proven expertise in a broad spectrum of areas, including Manual & Automation Testing, Automation Framework Development, Performance Testing and Tuning, and ML-based Big Data Products Testing and Planning. Detail-oriented Principal Engineer experienced in software development. Reliable and focused on driving technical excellence and organisational success.

Seeking an opportunity to establish myself as an attorney by working in a healthy, innovative and challenging environment extracting the best out of me, which is conducive to learning and grow at professional as well as personal level thereby directing my future endeavors as an asset to the organization.

Dynamic leader with a proven track record, excelling in digital marketing and artificial intelligence. Mastered project management and staff leadership, driving innovative strategies that significantly increased market penetration.

Skilled in gamified training methodologies, showcasing a passionate commitment to results through strategic planning and execution.

Multilingual Digital Marketing Consultant bringing undeniable talents in helping clients increase business reach and potential. Offering expertise in online content, design, and usability best practices.

Accomplished IT Director with a proven track record at Obran Cooperative, adept in Cloud Infrastructure and Security Management and IT Operations Management. Spearheaded major automation and IT strategy. Renowned for exceptional project leadership and fostering stakeholder relationships, excel in driving technological advancements and operational excellence.

Conscientious and compassionate human resources professional with a track record at IBM and Kyndryl, boasting over 4.5 years of continued service. Proven expertise in enhancing HR functions through strategic policy development and comprehensive HRIS management. Demonstrated excellence in mentoring, consistently achieving KPI targets, and spearheading significant HR transformations. Adept at problem-solving, and committed to operational excellence, skilled in collaborating with management teams to cultivate employee-centric cultures, boost morale, and optimize productivity. Recognized for being motivating, positive, and confident, with strong interpersonal, coaching, and communication skills that drive successful team dynamics and engagement. Ready to seek professional growth as an HR Partner in an esteemed organization.

Review, analyze and evaluate business systems and user needs. Document requirements, define scope and objectives and formulate systems to parallel overall business strategies.

Seeking a challenging database support/analytical opportunity in a dynamic environment where, Innovation, education & sense of ownership are valued.

Knowledgeable Administrative professional well-versed in producing high-quality spreadsheets, reports and presentations Proven history of success in event coordination, staff supervision and office workflow management.

Experienced software engineer with 5+ years of expertise in designing and implementing innovative software solutions. Proficient in Spring Boot, AWS, REST APIs, and microservices architecture. Committed to Agile methodologies and continuous integration, delivering high-quality, scalable applications and leading cost-saving initiatives.

Enthusiastic Cyber Security Analyst with proactive and good understanding in security operation center.Had commendable knowledge in analyzing and responding to security events with use of various security tools with the objective to provide security.Exposure on SIEM tools,investigate events and recommend proper blocking based on analysis with good documentation.

A results-driven professional with proven success across diverse areas, offering expertise in business performance enhancement. Skilled in interpersonal communication, problem-solving, and analysis, with a sharp eye for identifying improvements and developing strategies. Focused on implementing efficient systems to optimize operations and achieve goals.

Proven Ecommerce Marketing Manager with a track record of elevating online sales through strategic planning and brand development at companies like K.SAM Fashion. Expert in budgeting and client communication, achieving significant conversion rate improvements. Skilled in crafting engaging content and marketing strategies that boost brand awareness and sales performance.

Innovative, curious, focused and dedicated. I'm highly analytical, diligent, and a team player and willing to apply my knowledge to new roles to further my learning and development.


  Highly skilled and seasoned Salesforce Technical Lead with over 12 years of experience in designing, implementing, and leading complex Salesforce/ Omnistudio(Vlocity) solutions for a diverse range of industries following Agile methodology.
  Expert in designing and developing complex business processes using Omniscripts, Dataraptors and Integration Procedures to streamline operations.
  Proven expertise in translating business requirements into effective technical solutions.
  Demonstrates a deep understanding of Salesforce architecture and possesses an excellent track record in leading cross-functional teams to drive project success.
  Known for proactively identifying challenges and deploying scalable, efficient solutions that contribute to the business's growth and operational efficiency.


Accomplished Senior Production Planning and Control Engineer with a proven track record at TBEA ENERGY INDIA PVT LTD, enhancing production efficiency and reducing lead times by implementing innovative scheduling and workflow optimization. Skilled in Material Requirements Planning and cross-functional team leadership, I excel in driving projects to completion, ensuring quality standards, and mentoring teams for continuous improvement. Diligent Desired Position with robust background in production planning and control. Adept at streamlining manufacturing processes and enhancing operational efficiency through strategic planning. Demonstrated ability in resource allocation and ensuring compliance with quality standards.

Professional Summary:

  A Software testing professional with 5.5+ years of total experience in Manual testing with vast exposure in , Insurance,Healthcare domain and Data Injection.
  Expertise in SDLC, STLC, and Defect/Bug lifecycles
  Good expertise of necessities and test information’s needed for testing the application
  Great contribution with writing, arranging and execution of manual test scripts
  Expertise in getting ready, evaluating, and executing the experiments
  Accomplished in Functional testing area
  Hands-on in executing the relevant API through postman tool and verifying the changes in DB.
  Ability to quickly adapt to new environments and learn new systems, process and technologies, hunger for knowledge & self-initiatives.
  Good expertise in performing sanity and in the execution of regression test cases
  Expertise in testing a web application on various platforms, browsers and devices.
  Expertise in ETL testing through Control-M tool.


Results-oriented sales and business development professional with approximately four years of experience. Experienced in account management, customer retention, and acquisition, with a focus on the Ahmedabad market. Experienced in leading teams and improving sales processes to increase customer satisfaction and achieve goals. Excellent communication, problem-solving, and leadership skills. Proven ability to increase sales and revenue while constantly improving operations.

Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

12 years of professional experience in the IT industry in all the phases of SDLC including analysis, design, development, and manual testing of large-scale systems using Java/J2EE.

Proficiency in design and development of J2EE components and API’s using Java, Spring Framework, REST API, Hibernate, Servlets, XML, JSON, Spring Boot and Angular 9, Spring Data, Micro Services.

Proficiency in developing SOA Based Distributed Application Using Architecture Styles like RESTful Web Services and SOAP Web Services

Early in my career, I was recognized as a top revenue-generating counselor, consistently exceeding sales targets and driving student engagement. I then advanced to sales and operations, managing over 40 counselors to optimize processes and surpass enrollment goals. My expertise lies in sales handling and driving revenue-generating performance, as well as leading teams to enhance study abroad advisement in regions such as India, the Middle East, Vietnam, Bangladesh, and Pakistan. I have a proven track record of liaising with universities, organizing successful fairs and seminars, and overseeing program evaluation and visa processing to maximize enrollment.
I hold a Bachelor's degree from Anamalai University and a Postgraduate degree from Symbiosis, providing a solid foundation in educational principles and business acumen.
I am committed to empowering students to embrace global opportunities through holistic development and smooth transitions to higher studies.


  Aspiring for a career opportunity where I can channelize my skills, competencies and creativity towards the requirement of the organization, ensuring the best possible performance and contribution towards the progress of the organization. I would like to enhance my technical and soft skills by taking up my ideas and receive feedback while being mentored towards building my career.
  Self-motivated and disciplined professional with ability to spot opportunities and execute solutions that leads to customer satisfaction.
  Possessing eagerness towards learning and contributing to the organization.
  Innovative individual with ability to handle failures & learn from my mistakes.
  Client acquisition and Nurturing
  Listening Skills


Highly motivated and detail-oriented candidate with a passion for using data to improve business performance and enhance customer experience. Skilled in leveraging data to develop actionable solutions to business challenges, as well as utilizing data mining and data visualization techniques to generate meaningful insights. Possessing excellent technical aptitude and a strong knowledge of programming languages, data analytics, and data visualization tools. Known for organizational skills and dependability, successfully managing multiple priorities with a positive attitude. Demonstrating a proactive approach to meeting team goals by taking on additional responsibilities.

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

ISTQB Certified Software Tester with 9.5 years of experience in Automation and Manual Testing. Currently QA Analyst at Cybage Software Pvt Ltd. Proven track record of leading QA teams and achieving project alignment. Strong communication, interpersonal, and customer-oriented skills.

Aspiring to launch my teaching career at a prestigious institution, aiming to cultivate a robust teaching profile and empower students to attain global competitiveness by nurturing their skills and fostering holistic development.

A highly organized professional with over 17 years of experience in the IT industry, specializing in Service Delivery, Project Management, Operations, and Process Management. Dedicated and hardworking, committed to maintaining the highest quality of services and products, and delivering exceptional client service and support.

Skilled Group Manager with robust experience of more than 20 years in Sales especially to Govt Clients, driving operational efficiency, and executing growth strategies. Demonstrated leadership skills have played a key role in fostering team collaboration, enhancing workflow processes, and achieving organizational objectives. With strong strategic planning abilities and sound decision-making capabilities, have consistently delivered results that align with business goals.

Professional with strong background in customer service, poised to drive positive interactions and satisfaction. Skilled in resolving complex issues, managing high-volume inquiries, and utilizing CRM software to enhance efficiency. Strong focus on team collaboration and adapting to changing needs. Known for reliability and achieving results.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services. Responsible driver with several years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process.

Well-versed in writing, executing and maintaining test plans for module and regression tests. Familiar with supporting developers with reproducing bugs, testing fixes and validating code. Highly analytical and organized with good multitasking skills.

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