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Experienced IT professional with significant experience supporting Large Federal Government and corporate clients offering over 20+ years of success leading all phases of diverse technology projects . Seasoned Program Management professional with a proven track record of delivering high impact initiatives within schedule and budget. Expert at building and maintaining relationship with key stakeholders and leadership. Hands on leader managing all phases of SDLC (Software Development Life Cycle) including requirement gathering, analyzing, planning, design, development, SQL, defect management, closure, maintenance and customer support. Oversees overall delivery, including project execution, resource and relationship management, quality assurance, and financial matters.

Implementer and Leader for Corporate Vision, Change, Growth, and Performance Improvement
Proven leader with over 20 years of Service Delivery, IT Operations, Project Management and Integration experience. Excited about working on a senior executive team making joint decisions on investments, customer-facing solutions and accomplishing organization objectives. Highly skilled in determining the best strategies for important issues and decisions that affect the organization at all levels.
Solutions-Focused | Transparent | Transformative Leader | Results-Driven

Equipped with strong problem-solving abilities, willingness to learn, empathy and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Detail-oriented professional with excellent communication skills and a strong background in investigative research. Demonstrates exceptional problem-solving techniques to analyze complex issues and drive effective solutions. Core competencies include analytical thinking and meticulous attention to detail, contributing to successful project outcomes. Career aspirations focus on leveraging these strengths to enhance team performance in a dynamic environment.

Telecommunications professional with 10+ years of industry experience with diversified skill sets to include project management, administrative support, client relations, SalesForce training & support, vendor relations, contracts administration, provisioning, process development & documentation, network cost analysis, and dispute management. I significantly enhanced efficiency at Verizon Business Group by streamlining third-party LEC/CLEC decommission processes. Skilled in Microsoft Office and adept in fostering carrier relations, my work has consistently led to cost savings and improved customer support, showcasing a results-driven approach with a keen focus on achievements.

Accomplished in delivering compassionate caregiving and direct patient care, I enhanced patient well-being by implementing tailored care plans and achieving significant improvements in client health outcomes. Skilled in phlebotomy and attentive to people, my approach prioritizes safety and effective care plan management. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Dedicated, experienced, and compassionate human services professional seeking an opportunity to further expand practice in leadership roles. Knowledgeable of best practices within the field and emphasis on person-centered care. Held positions in multiple settings to include, long-term care facilities, acute rehabilitation facilities, residential / group homes, and skilled nursing facilities. Experienced and trained in Therapeutic Options, CPR and First Aid, and specialized memory care.

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Sarah Northcraft

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