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Experienced IT professional with significant experience supporting Large Federal Government and corporate clients offering over 20+ years of success leading all phases of diverse technology projects . Seasoned Program Management professional with a proven track record of delivering high impact initiatives within schedule and budget. Expert at building and maintaining relationship with key stakeholders and leadership. Hands on leader managing all phases of SDLC (Software Development Life Cycle) including requirement gathering, analyzing, planning, design, development, SQL, defect management, closure, maintenance and customer support. Oversees overall delivery, including project execution, resource and relationship management, quality assurance, and financial matters.

Implementer and Leader for Corporate Vision, Change, Growth, and Performance Improvement
Proven leader with over 20 years of Service Delivery, IT Operations, Project Management and Integration experience. Excited about working on a senior executive team making joint decisions on investments, customer-facing solutions and accomplishing organization objectives. Highly skilled in determining the best strategies for important issues and decisions that affect the organization at all levels.
Solutions-Focused | Transparent | Transformative Leader | Results-Driven

Equipped with strong problem-solving abilities, willingness to learn, empathy and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Reliable and detail-oriented professional with experience in transportation, logistics, and customer service. Recognized for strong time management, bilingual communication (English/Spanish), and ability to maintain compliance with safety and operational standards. Adept at problem-solving, teamwork, and providing excellent client support. Seeking to transition into a banking role, leveraging transferable skills in customer relations, accuracy, and operational efficiency.

Recent college graduate and Comptia A+ certified professional with a strong foundation in computer systems. Skilled in troubleshooting hardware and software issues, providing clear explanations to non-technical users, and maintaining a positive attitude under pressure. Eager to apply my knowledge, customer service skills, and learn new technologies in an entry-level IT help desk role.

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Jerry Vasquez

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David Dufour

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