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Experienced IT professional with significant experience supporting Large Federal Government and corporate clients offering over 20+ years of success leading all phases of diverse technology projects . Seasoned Program Management professional with a proven track record of delivering high impact initiatives within schedule and budget. Expert at building and maintaining relationship with key stakeholders and leadership. Hands on leader managing all phases of SDLC (Software Development Life Cycle) including requirement gathering, analyzing, planning, design, development, SQL, defect management, closure, maintenance and customer support. Oversees overall delivery, including project execution, resource and relationship management, quality assurance, and financial matters.

Equipped with strong problem-solving abilities, willingness to learn, empathy and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Implementer and Leader for Corporate Vision, Change, Growth, and Performance Improvement
Proven leader with over 20 years of Service Delivery, IT Operations, Project Management and Integration experience. Excited about working on a senior executive team making joint decisions on investments, customer-facing solutions and accomplishing organization objectives. Highly skilled in determining the best strategies for important issues and decisions that affect the organization at all levels.
Solutions-Focused | Transparent | Transformative Leader | Results-Driven

Friendly Help Desk Technician with 8+ years quickly and effectively resolving customers' technical issues. Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. Skilled at maintaining positive communications even in stressful situations. Ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses.

Dedicated IT professional with almost 5 years of experience seeking a job as an IT System Administrator for NIH to further my career in IT with proficient ability in troubleshooting hardware and software issues, ensuring optimal performance, and providing exceptional customer support. This allows participation in investigating the new and improved software and hardware, creating and maintaining device security, while recommending the adoption of development that can enhance the effectiveness of the services being provided. Active secret security clearance, and excelling in fast-paced environments. Adept at collaborating with cross-functional teams to deliver efficient solutions.

Hardworking college student with excellent time management skills combined with a superior knowledge of customer service, advanced skill in various office technology programs, 3 years of experience in solving and improving hardware and software related issues, and the ability collaborate as part of a productive team.

Friendly Help Desk Technician with 2 years quickly and effectively resolving customers' technical issues. Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. Skilled at maintaining positive communications even in stressful situations. Ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses.

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Stephen Lounsberry

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Tyra Reeder

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Terrence Battle

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Brianna Young

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