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Experienced IT professional with significant experience supporting Large Federal Government and corporate clients offering over 20+ years of success leading all phases of diverse technology projects . Seasoned Program Management professional with a proven track record of delivering high impact initiatives within schedule and budget. Expert at building and maintaining relationship with key stakeholders and leadership. Hands on leader managing all phases of SDLC (Software Development Life Cycle) including requirement gathering, analyzing, planning, design, development, SQL, defect management, closure, maintenance and customer support. Oversees overall delivery, including project execution, resource and relationship management, quality assurance, and financial matters.

Implementer and Leader for Corporate Vision, Change, Growth, and Performance Improvement
Proven leader with over 20 years of Service Delivery, IT Operations, Project Management and Integration experience. Excited about working on a senior executive team making joint decisions on investments, customer-facing solutions and accomplishing organization objectives. Highly skilled in determining the best strategies for important issues and decisions that affect the organization at all levels.
Solutions-Focused | Transparent | Transformative Leader | Results-Driven

Equipped with strong problem-solving abilities, willingness to learn, empathy and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Patient-experience and healthcare professional with 5+ years at VCU Medical Center and hands-on beauty industry experience. Skilled in patient care, service recovery, client consultation, aesthetic services, sanitation, and high-touch customer service.

Dedicated and fast-learning professional with experience in customer service, hospitality, and beauty services. Strong ability to work efficiently in high-pressure environments while maintaining excellent communication and a positive attitude. Detail-oriented, team-focused, and committed to delivering high-quality service. Bilingual in English and Spanish.

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Davionna Boyd

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Jane Arenas

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