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Experienced IT professional with significant experience supporting Large Federal Government and corporate clients offering over 20+ years of success leading all phases of diverse technology projects . Seasoned Program Management professional with a proven track record of delivering high impact initiatives within schedule and budget. Expert at building and maintaining relationship with key stakeholders and leadership. Hands on leader managing all phases of SDLC (Software Development Life Cycle) including requirement gathering, analyzing, planning, design, development, SQL, defect management, closure, maintenance and customer support. Oversees overall delivery, including project execution, resource and relationship management, quality assurance, and financial matters.

Implementer and Leader for Corporate Vision, Change, Growth, and Performance Improvement
Proven leader with over 20 years of Service Delivery, IT Operations, Project Management and Integration experience. Excited about working on a senior executive team making joint decisions on investments, customer-facing solutions and accomplishing organization objectives. Highly skilled in determining the best strategies for important issues and decisions that affect the organization at all levels.
Solutions-Focused | Transparent | Transformative Leader | Results-Driven

Equipped with strong problem-solving abilities, willingness to learn, empathy and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Soy una persona apasionada y dedicada en el servicio al cliente en entornos dinámicos y exigentes. Mi objetivo es brindar una experiencia excepcional a cada persona que requiere de mi asistencia, garantizando su satisfacción y comodidad. Con habilidades sólidas en comunicación efectiva, resolución de problemas y trabajo en equipo, estoy comprometido con la excelencia en el servicio y la atención personalizada. Estoy emocionada de unirme a un equipo que comparte mi pasión por la atención al cliente y mi compromiso con la calidad.

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