Yer Thao
Sacramento,CA
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Unit Secretary / Nursing Assistant position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Unit Secretary / Nursing Assistant
Sutter Medical Center Sacramento
09.2022 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
- Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
Environmental Services Housekeeper
Sutter Medical Center Sacramento
12.2021 - 09.2022
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
Clerical Team Member
Sutter Shared Services
07.2017 - 12.2021
- Void and post checks on patients account in EPIC
- External and internal audit preparations
- Enter date into EPIC EHR system, including payments, account information, and call logs.
- Examined departmental documents to determine how they should be distributed and filed.
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Correspondence Team Member
Sutter Shared Services
10.2016 - 07.2017
- Oversaw and maintained a well-organized and efficient digital filing system.
- Analyzed data and work orders before sending or completing tasks.
- Process AP checks to vendor.
- Assist payroll with sending out employers paychecks.
- Help HR with pensions and retirement tickets through Sales Force.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Sought out ways to go above and beyond job requirements.
Education
Diploma -
William Daylor High School
Sacramento, CA05.2011
Skills
- Direct Patient Care
- Patient Relationship-Building
- Medical Records Management
- Medical Terminology Knowledge
- Active Listening
- Human Anatomy
- Case Management
- Critical Thinking
- Catheter Care
- Nursing Assignments
- Time Management
- Room Cleaning and Restocking
- EMR Updating
- Microsoft Outlook
- Calm Under Stress
- HIPAA
- Accounts payable/receivable
- Quick learner
- Financial records and processing
Certification
- BLS - Basic Life Support
Timeline
Unit Secretary / Nursing Assistant
Sutter Medical Center Sacramento
09.2022 - Current
Environmental Services Housekeeper
Sutter Medical Center Sacramento
12.2021 - 09.2022
Clerical Team Member
Sutter Shared Services
07.2017 - 12.2021
Correspondence Team Member
Sutter Shared Services
10.2016 - 07.2017
Diploma -
William Daylor High School
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