Winnie Chen
Westminster,CA
Summary
Conscientious Healthcare professional offering over twelve years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
15
15
years of professional experience
Work History
Test Site Lead
Elevate Staffing
Westminster, CA
02.2022 - Current
- Complied with safe operating practices and assessed operational procedures against best practices.
- Travel to different locations as needed to provide low complexity nasal swabs, quality control results and take remedial action when indicated.
Surgery Scheduler
Digestive Disease Consultants Of Orange County
Irvine, CA
08.2021 - 01.2022
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Coordinated with facilities to set up surgeries for 4 Gastroenterologist.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Educated patients about surgeries and provided treatment plan documentation.
Registration Clerk
Covid Clinic
Westminster, CA
01.2021 - 04.2021
- Welcomed as many as 200 patients daily, directing to appropriate departments within facility and coordinating assistance with transportation.
- Coordinated with staff to process test results paperwork and direct to appropriate departments and patients.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Medical Assistant
Medix
Irvine, CA
06.2020 - 01.2021
- Directed busy traffic for over 200 customers daily driving up to test.
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Completed clinical procedures and gathered patient data for interpretation by physician
- Sanitized, restocked and organized exam rooms and medical equipment
Event Coordinator
Chapman University
Westminster, CA
08.2019 - 03.2020
- Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
- Managed event logistics and operations.
Medical Assistant
Hoag Medical Group
Irvine, CA
04.2019 - 02.2020
- Greet and assists multiple patients, ensuring promptness of their service.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Assists physician with examinations and procedures and carries out orders as directed.
- Ensures patient care is delivered and unit is maintained in accordance with professional regulatory standards.
- Prioritizes workload and completes all assignments in timely manner.
- Completes unit tasks such as cleaning exam areas, cleaning exam tables, instruments, emptying trash, and running errands.
- Demonstrate knowledge and skills necessary to provide care appropriate population as job description and competencies.
F/O, B/O Medical Assistant
HILLS MEDICAL MEDICAL GROUP
MISSION VIEJO, CA
01.2007 - 04.2019
- Managed over 300 customer calls per day and handle their inquiries or direct them to appropriate persons according to their needs.
- Coordinates patient flow and ensures care in timely manner.
- Assists physician with examinations and procedures and carries out orders as directed.
- Collects and handles lab specimens as directed, according to protocol.
- Restocks supplies in each treatment room, maintaining appropriate par level.
- Order office supplies when needed.
- Ensures smooth back office operations, enabling smooth process for all patients and visitors.
Education
No Degree - Medical Assisting
Everest College - Anaheim
Anaheim, CA07.1992
Skills
- Attention to details
- Time Management
- EMR software ie Epic Care
- Flexible and Adaptable
- Interpersonal Communication
- Teamwork and Collaboration
- BLS Certified
- BLS Certified
- Testing and maintenance
Accomplishments
- Supervised team of 1 to 5 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Test Site Lead
Elevate Staffing
02.2022 - Current
Surgery Scheduler
Digestive Disease Consultants Of Orange County
08.2021 - 01.2022
Registration Clerk
Covid Clinic
01.2021 - 04.2021
Medical Assistant
Medix
06.2020 - 01.2021
Event Coordinator
Chapman University
08.2019 - 03.2020
Medical Assistant
Hoag Medical Group
04.2019 - 02.2020
F/O, B/O Medical Assistant
HILLS MEDICAL MEDICAL GROUP
01.2007 - 04.2019
No Degree - Medical Assisting
Everest College - Anaheim
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