Will Berry
Pascagoula,MS
Summary
Licensed and experienced insurance agent for the past 14 years with effective oral, written, & technical communication skills, and the ability to give compelling and influential presentations to a wide audience. A leader and a team player that works cooperatively and effectively with others of diverse backgrounds. Actively shares knowledge and skills with others for the benefit of all. A proactive self-starter and goal-setter with the ability to handle multiple assignments proficiently and promptly.
Overview
32
32
years of professional experience
Work History
AREA COORDINATOR
MISSISSIPPI EMERGENCY MANAGEMENT AGENCY
08.2022 - Current
- This position serves as the District 9 (Pearl River, Stone, Jackson, Hancock, Harrison, and Jackson Counties) liaison between local emergency management agencies (EMA) and the Mississippi Emergency Management Agency (MEMA)
- These liaison duties include such things as advising and assisting local offices on emergency management matters; assisting in identifying and coordinating local training needs; providing guidance and assistance on statutes, regulations, and policy; assisting local EMAs at the scene of an emergency; conducting meetings; reviewing grant (funding) applications; conducting damage assessments in disaster impacted areas; and other duties as required
- Licensed FAA Part 107 UAS Drone Pilot, with over 100 hours of training, damage assessment, and search and rescue flight time
AGENT & PRODUCER
TANYA POIROUX AGENCY
05.2016 - 07.2022
- Personal and commercial insurance: auto, home, business, health, life Insurance sales, medicare supplements, and client relations
- Guided clients and mediated claims processing
- Counseled policyholders on adequate limits of protection and coverage
- Created marketing campaigns targeting new areas for development and growth
- Handled and promptly resolved customer complaints to maintain professional relationships
- Followed up on customers' inquiries to assess satisfaction with provided solutions
MLS DIRECTOR
BALDWIN COUNTY ASSOCIATION OF REALTORS
ROBERTSDALE, AL
09.2013 - 06.2016
- Client services support for over 1800 members
- Serviced office and staff computer systems, communications systems, technical equipment, and software
- Organized purchasing and made recommendations regarding IT budgeting
- Directed member communications via weekly newsletters, phone calls, email, and social media outlets
- Managed the Association website including maintenance, troubleshooting, and updates
- Maintained a paperless office environment utilizing cloud-based document management systems
- Verified data accuracy in MLS records and managed violations of policy and regulations
- Lead client training and education related to computer systems and data management
- Set up and ongoing support of data feeds for MLS members and vendors
- Designed and led training courses approved by the Alabama Real Estate Commission for continuing education credits
INDEPENDENT INSURANCE AGENT
INDEPENDENT CONTRACTOR
PASCAGOULA, MS
01.2009 - 09.2013
- Served as an independent advisor with Genworth Financial specializing in Life Insurance, Long Term Care Insurance, Annuities, and Medicare Supplements
- Awarded Genworth Rookie of the Year in 2010 and promoted to Gulf Coast District Leader
- Independent Advisor with HSA for America assisting health insurance clients in 15 states navigating the many changes in healthcare reform
- Awarded Rookie of the Year for HSA for America in 2013
- Prepared and reviewed insurance applications to verify compliance with regulations
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations
DIRECTOR OF DEVELOPMENT
BAY TECHNICAL SERVICES
MOBILE, AL
06.2007 - 12.2008
- Created new avenues of business while keeping a steady presence with existing clients
- Responsible for creating accurate project cost estimates and presentations to potential and existing clients
- Assisted in the design and implementation of home automation systems, CCTV security systems, audio-visual systems, and VOIP phone systems
- Responsible for setting up and servicing small and large office networks
- Designed and processed IT maintenance service agreement contracts
SOUTHEAST SALES MANAGER
LARRIVEE GUITAR COMPANY
OXNARD, CA
01.2002 - 05.2007
- Strengthened existing relationships with clients in addition to creating new opportunities for growth in unrepresented areas
- Managed sales for my region at trade shows and coordinated artist events promoting Larrivee
- Doubled the number of authorized dealers in my territory in my first year to steadily represent over 120 dealers
- Created new client relationships that are still in place today and sustained consistent & significant sales volume while representing Larrivee in 13 states.
- Built relationships with customers and community to establish long-term business growth
- Achieved sales goals and service targets by cultivating and securing new customer relationships
DATA INTEGRITY ANALYST
DIGITAL ENVOY
PEACHTREE CORNERS , GA
12.2000 - 12.2001
- Assisted in the development of a data integrity program to maintain quality and accuracy
- Collaborated with data owners to establish departmental processes that were compliant with Digital Envoy's quality assurance principles and guidelines
- Conducted data audits to validate compliance with quality standards
GUITAR DEPARTMENT MANAGER & ARTIST RELATIONS
GUITAR CENTER
ATLANTA, GA
08.1996 - 11.2000
- Key-holder and manager leading a team of 10-12 employees while increasing sales annually between 18% and 22%
- Recruited to be the Artist Relations Representative where I managed relationships and coordinated events with internationally known musicians
- Led a team that consistently averaged $100,000+ in gross profit each month.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands
GUITAR INSTRUCTOR
MISSISSIPPI MUSIC INC.
HATTIESBURG, MS
06.1992 - 07.1996
- Key-holder and sole guitar instructor
- Managed a student load of 60+ students between the ages of 5-70 years old.
- Developed lesson curriculum based on student skill level
- Provided guitar instruction to students of varying ages and skill levels
Education
High School Diploma -
OAK GROVE HIGH SCHOOL
HATTIESBURG, MS05.1995
Skills
- Event Coordination
- Organizational Skills
- Time Management
- Budget Management
- Problem Solving
- Data Analysis
- Decision Making
- Sales Tracking
- Safety Management
- Risk Management
- Resource Allocation
- Conflict Resolution
Timeline
AREA COORDINATOR
MISSISSIPPI EMERGENCY MANAGEMENT AGENCY
08.2022 - Current
AGENT & PRODUCER
TANYA POIROUX AGENCY
05.2016 - 07.2022
MLS DIRECTOR
BALDWIN COUNTY ASSOCIATION OF REALTORS
09.2013 - 06.2016
INDEPENDENT INSURANCE AGENT
INDEPENDENT CONTRACTOR
01.2009 - 09.2013
DIRECTOR OF DEVELOPMENT
BAY TECHNICAL SERVICES
06.2007 - 12.2008
SOUTHEAST SALES MANAGER
LARRIVEE GUITAR COMPANY
01.2002 - 05.2007
DATA INTEGRITY ANALYST
DIGITAL ENVOY
12.2000 - 12.2001
GUITAR DEPARTMENT MANAGER & ARTIST RELATIONS
GUITAR CENTER
08.1996 - 11.2000
GUITAR INSTRUCTOR
MISSISSIPPI MUSIC INC.
06.1992 - 07.1996
High School Diploma -
OAK GROVE HIGH SCHOOL
Technology Skills
- Adobe Acrobat
- Microsoft Office: (Word, Excel, PowerPoint, Outlook, Teams)
- Remote communication tools: (Skype, GoTo Meeting, Zoom)
- File sharing and collaboration: (Google Drive, Dropbox, Evernote)
- Adapts quickly to new and changing technology.
Technology Skills
- Adobe Acrobat
- Microsoft Office: (Word, Excel, PowerPoint, Outlook, Teams)
- Remote communication tools: (Skype, GoTo Meeting, Zoom)
- File sharing and collaboration: (Google Drive, Dropbox, Evernote)
- Adapts quickly to new and changing technology.
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