Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Wendy Ingram

Wildomar,CA
Wendy Ingram

Summary

Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills.

Familiar with managing schedules, coordinating paperwork and serving patient needs. Goes above and beyond basic administrative tasks and takes on multiple projects at once.

Excellent work ethic and strength in boosting company morale. Experience prioritizing and delegating administrative tasks to drive goal achievement.

Proficient in schedule coordination, resource allocation and office supply inventory management.

Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in a front office environment

Overview

28
years of professional experience

Work History

Ingram Family Chiropractic
Temecula, CA

Front Office Assistant
03.1995 - Current

Job overview

  • Directed phone inquiries, answered patient questions and scheduled appointments.
  • Greeted visitors patients upon arrival, offered assistance and answered questions to build rapport and retention.
  • Responded to inquiries from callers seeking information.
  • Restocked supplies and organized office
  • Processed payments and informed patients of further financial responsibility to facilitate timely payments.
  • Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
  • Completed patient check-in processes by verifying insurance
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.

Education

Chaffey College
, Rancho Cucamonga, CA

from Certified Nursing Assistant
06.

Chaffey High School
, Ontario, CA

High School Diploma
04.

Skills

  • Office Supplies and Inventory
  • Customer Inquiries
  • Word Processing
  • Correspondence and Office Documents
  • Information Updates
  • Calendar Management
  • Patient Recordkeeping
  • Excellent Nonverbal Communication Skills
  • Reminder Calls
  • Patient Profiles
  • Phone Inquiries
  • Maintaining Office Records
  • Physician Appointment Scheduling
  • Confidential Records Management
  • Insurance Information Collection
  • POS Transactions
  • Google Docs

Timeline

Front Office Assistant

Ingram Family Chiropractic
03.1995 - Current

Chaffey College

from Certified Nursing Assistant

Chaffey High School

High School Diploma
Wendy Ingram