Vanessa Phillips
Healthcare Administrator / Naval Mechanic
Chesapeake,VA
Summary
Entry level Healthcare Administrator with proven ability to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
AVAILABLE START DATE: July 8, 2021
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Machinist Mate
United States Navy
Norfolk, VA
09.2005 - Current
- Maintained shop equipment by checking fluid levels and sanding and cleaning parts.
- As a Work Center Supervisor performed tasks, including quality assessments, measurements and final inspections.
- Closely monitored equipment to detect and report malfunctions and prevent accidents.
- Safely operated heavy machinery such as pumps, fans and gear reducers without incident.
- Studied daily work instruction, sketches, drawings, blueprints and manuals to determine dimensions and tolerances accurately.
- Studied sample parts, blueprints or engineering information to determine methods or sequences of operations needed to fabricate products.
Healthcare Administrator
U.S Navy
01.2018 - 01.2019
- Interned at Joel T Boone Branch Health Clinic as part of the Records Department.
- I was tasked with collecting patient information, issuing medical files, filing medical records.
- Communicated with patients, ensuring that medical information was kept private in accordance with HIPPA.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Increased patient satisfaction scores by 25% within six months.
Administrative Assistant
United States Navy
10.2012 - 12.2015
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors..
- Generated reports and typed letters in Excel and Word and prepared presentations in Power Point for maximum impact and results.
- Organized weekly staff meetings and logged minutes for corporate records.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
Patient Advocate
U.S. Navy
01.2011 - 01.2015
- Served as a Navy SAPR Victim Advocate providing crisis intervention, referral, and ongoing non-clinical support.
- Coordinated and conducted training for 65 Sailors annually while also maintaining records for victims/patients.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Worked effectively with staff from all departments to coordinate resolutions.
- Assisted patients in filling out check-in paperwork.
Education
Master of Arts - Healthcare Administration
Seton Hall University
South Orange, NJ 08.2020 - Current
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH 01.2018 - 01.2020
Associate of Arts -
Florida State College At Jacksonville
Jacksonville, FL 01.2013 - 05.2015
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Skills
Administrativeundefined
Timeline
Master of Arts - Healthcare Administration
Seton Hall University
08.2020 - Current
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
01.2018 - 01.2020
Healthcare Administrator
U.S Navy
01.2018 - 01.2019
Associate of Arts -
Florida State College At Jacksonville
01.2013 - 05.2015
Administrative Assistant
United States Navy
10.2012 - 12.2015
Patient Advocate
U.S. Navy
01.2011 - 01.2015
Machinist Mate
United States Navy
09.2005 - Current
Similar Profiles
Lebriente Damarr AshLebriente Damarr Ash
Operations Specialist at United States Navy/ Navy ReservesOperations Specialist at United States Navy/ Navy Reserves
FIONA GATSONFIONA GATSON
Human Resource Talent Acquisition Specialist at United States Navy, Navy Talent Acquisition Group AtlantaHuman Resource Talent Acquisition Specialist at United States Navy, Navy Talent Acquisition Group Atlanta
Justin GayJustin Gay
Records Keeper at Navy Special Warfare G2, United States Navy, USNRecords Keeper at Navy Special Warfare G2, United States Navy, USN