Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Valerie Hunter

Valerie Hunter

Coconut Creek,FL

Summary

Highly skilled and enthusiastic professional with more than Number years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

23
23
years of professional experience

Work History

Intake Home Health Manager

Catholic Health Services
Lauderdale Lakes, FL
12.2020 - Current
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Organized and facilitated Number department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Communicated with patients, ensuring that medical information was kept private.
  • Reviewed and evaluated test results to suggest care and treatment options.
  • Direct day-to-day administrative and operational functions for Number-bed facility, providing guidance and leadership to over Number employees across more than Number departments.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.

Business Development Executive

Catholic Home Care
Lauderdale Lakes, FL
06.2013 - 12.2020
  • Defined and integrated roles, responsibilities and processes for business team and data management organization.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Performed website content management tasks to enhance company marketing techniques and promote brand exposure.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Identified revenue opportunities by collaborating with distribution partners.
  • Contributed to industry events and trade shows to showcase products and gather industry intelligence.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
  • Collaborated with sales and marketing departments to support project rollout.
  • Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
  • Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
  • Created strategic and tactical sales initiatives for forward planning to meet key objectives.

Community Liaison

Catholic Health Services
Lauderdale Lakes, FL
04.2000 - 06.2013
  • Distributed monthly community newsletters to convey important news and events to local families and leaders.
  • Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
  • Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
  • Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
  • Communicated with community members to assess concerns or current issues and identify corrective measures.
  • Developed presentations and media to promote community resources and Type program at seminars and other local events.
  • Targeted specific community groups with wellness and disease management information.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Developed and implemented training classes to educate team members and community residents.
  • Managed enrollment, transportation and paperwork for individuals to take advantage of community resources.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used Microsoft Word and other software tools to create documents and other communications.

Education

LPn Certified - Nursing

Sigma Health Career Institute , Fort Lauderdale, FL
09.2012

Broadcast Journalism

Sider College , Fort Lauderdale
06.1987

AA

Sante Community College , Gainesville, FL
1981

Skills

  • Cardiopulmonary Resuscitation (CPR)
  • Customer Satisfaction
  • Medical Terminology
  • Customer Experience
  • Home Health Care Expertise
  • Patient Needs Assessment
  • Federal Guidelines
  • Operational Efficiency
  • Regulatory and Statutory Compliance
  • Records Handling
  • Managed Care
  • Professional Relationships
  • Company Guidelines
  • Emotional Support
  • Staff Meetings
  • Coaching Leadership
  • Leadership Development
  • Hospice Care
  • Customer Inquiries
  • Process Knowledge
  • Compassionate Care
  • Creative Thinking
  • Establish Policies
  • Problem Resolution
  • Maintaining Clean Work Areas
  • Quality Improvement Activities
  • Quality Assurance Controls
  • Health Information Systems (HIS)
  • Process Improvement Initiatives
  • Nursing Protocols
  • Resource Monitoring
  • Profitability Strategies
  • Team Meeting Management
  • HIPAA Guidelines
  • Clinical Staff Management
  • Fundraising

Accomplishments

  • Achieved Result through effectively helping with Task.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

Sister for self care

Timeline

Intake Home Health Manager - Catholic Health Services
12.2020 - Current
Business Development Executive - Catholic Home Care
06.2013 - 12.2020
Community Liaison - Catholic Health Services
04.2000 - 06.2013
Sigma Health Career Institute - LPn Certified , Nursing
Sider College - , Broadcast Journalism
Sante Community College - , AA
Valerie Hunter