Yuvraj Singh
Entrepreneur
Saskatoon,SK
Summary
Experienced professional with a diverse background in security supervision, automotive services, customer service, and inventory management. Skilled in team leadership, process optimization, and maintaining high standards of service and safety. Holds a College Diploma in Business and possesses strong analytical, organizational, and communication abilities. Proven track record of effectively managing operations and delivering exceptional customer experiences across various industries. Dedicated to continuous improvement and professional development.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
4
4
Years of Entrepreneurship
3
3
Languages
Work History
Senior Lube Technician
Valvoline Instant Oil Change (GCOC)
Saskatoon, SK
Sep.2023 - Current
- Performed oil changes and lubrication services on a variety of vehicles. Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
- Recognized safety hazards while working with tools and machinery in order to avoid injury or property damage.
- Ensured that all tools were properly stored after use in order to maintain a clean working environment.
- Maintained records of all work performed according to company guidelines.
Inventory Control Specialist
Toronto Auto Parts
10.2022 - 09.2023
- Managing car parts inventory with accuracy and organization.
- Conducting regular stock counts and maintaining precise records.
- Implementing an efficient inventory management system.
- Collaborating with the purchasing team to forecast inventory needs.
- Monitoring levels and initiating replenishment orders.
- Utilizing inventory management software and tools for tracking and analysis.
- Implementing quality control measures to prevent loss or damage.
- Streamlining inventory processes through cross-functional collaboration.
- Conducting audits to ensure compliance with inventory control policies.
- Training and supporting team members in inventory management.
Automotive Technician Assistant
A&M Auto Collision and Services
10.2022 - 06.2023
- Assisting technicians with vehicle repairs and maintenance.
- Supporting mechanics with tasks and organizing equipment.
- Conducting basic inspections and diagnostics.
- Assisting with disassembly and assembly of vehicle components.
- Providing general maintenance services.
- Maintaining a safe and organized work environment.
- Communicating effectively with the team.
- Participating in training programs for skill enhancement.
- Following safety protocols for a secure working environment.
- Assisting customers with repair process information.
Security Supervisor/Scheduler Coordinator
Harkav Security
05.2022 - 10.2022
- Ensuring adherence to company security policies and procedures.
- Creating and managing security schedules for proper coverage.
- Providing team leadership and addressing performance issues.
- Identifying training needs and facilitating skill enhancement programs.
- Responding to security incidents and conducting investigations.
- Developing and enforcing security policies, updating them regularly.
- Collaborating with other departments for a cohesive security approach.
- Staying updated on security technologies for improvement opportunities.
- Monitoring compliance with legal requirements and maintaining accurate records.
- Implementing measures for enhanced security effectiveness.
Team Member
KFC Restaurant
05.2022 - 10.2022
- Food preparation tasks (e.g., cutting and frying chicken)
- Taking customer orders and providing accurate information
- Following recipes and specifications for food preparation
- Operating cash registers and processing payments
- Cleaning store and surrounding areas
- Preparing ingredients and maintaining kitchen inventory
- Providing customer service over the phone
- Maintaining a clean work environment
- Participating in training activities for skill development
Customer Service Supervisor
Hasty Market
Aug.2021 - May.2022
- Supervising and guiding a team of customer service representatives.
- Ensuring excellent customer service through monitoring and coaching.
- Resolving escalated inquiries and complex issues.
- Conducting performance evaluations and providing feedback.
- Providing exceptional service and resolving complaints.
- Collaborating with other departments to address concerns and improve processes.
- Monitoring service metrics and implementing strategies for customer satisfaction.
- Managing scheduling and resource allocation.
- Training and onboarding new team members.
- Maintaining accurate customer records and documentation.
Customer Service Cashier
Hasty Market
Sep.2020 - Aug.2021
- Greeting and providing friendly service to customers.
- Operating the cash register and processing transactions accurately.
- Scanning and bagging items efficiently.
- Assisting customers in locating merchandise and making purchasing decisions.
- Maintaining a clean and organized checkout area.
- Resolving customer complaints or concerns.
- Collaborating with team members for smooth workflow.
- Adhering to cash handling and security procedures.
- Following company policies and procedures regarding customer service.
Telecaller
Dealsdray Online
May.2019 - Jul.2020
- Making outbound calls to potential customers
- Delivering persuasive sales pitches
- Generating leads and collecting customer information
- Engaging customers and providing personalized assistance
- Acquiring in-depth product knowledge
- Setting appointments and scheduling follow-up calls
- Recording customer details and call outcomes
- Maintaining customer relationships
- Achieving sales targets
- Providing reports and feedback to the sales team
Front Desk Receptionist
Patanjali Educators
05.2019 - 11.2019
- Welcome and assist students, instructors, and visitors in a friendly and professional manner.
- Answer phone calls, respond to inquiries, and provide general information about the coaching center.
- Schedule appointments and manage the calendar effectively.
- Provide administrative support, including filing, data entry, and organizing documents.
- Handle cash transactions accurately and maintain a secure cash drawer.
- Keep the front desk area clean, organized, and presentable.
- Deliver exceptional customer service by addressing inquiries and resolving issues.
- Communicate effectively with students, instructors, and staff members.
- Adhere to center policies and procedures regarding confidentiality, security, and safety.
Customer Service Representative
Zara
Jul.2018 - May.2019
- Assisting customers in finding products, sizes, and styles
- Providing fashion advice and personalized recommendations
- Processing sales transactions and handling cash, credit cards, and digital payments
- Monitoring and maintaining cleanliness in fitting room areas
- Assisting with inventory management and replenishment
- Resolving customer inquiries, concerns, and complaints
- Supporting visual merchandising efforts
- Ensuring store cleanliness, organization, and compliance with protocols
- Processing customer returns and exchanges
- Collaborating with team members and fostering a positive team environment
Sales Associate
Ashoka Mobiles
May.2017 - Jul.2018
- Providing exceptional customer service by assisting customers with their needs and inquiries.
- Generating sales by actively engaging with customers and promoting products.
- Demonstrating product knowledge and offering recommendations to customers.
- Processing sales transactions accurately and efficiently.
- Monitoring and replenishing product inventory on the sales floor.
- Maintaining a visually appealing and organized store environment.
- Building customer relationships and promoting customer loyalty.
- Handling product returns and exchanges following company policies.
- Contributing to achieving sales targets set by the store management.
- Collaborating with team members to ensure smooth store operations.
Skills
- Customer Service
- Sales Techniques
- Communication
- Problem Solving
- Time Management
- Teamwork
- Organization
- Social Media Management
- Cash Handling
- Leadership
- Technical Skills
- Attention to Detail
- Multitasking
- Adaptability
- Inventory Management
- Technical Troubleshooting
- Security Operations
- Automotive Maintenance
Education
Diploma - Business
Northern College At Pures Campus
Toronto, ON May.2020 - Dec.2021
Senior Secondary - Commerce
D.A.V. Public School
Tohana, Haryana May.2017 - May.2019
Secondary -
D.A.V. Public School
Tohana, Haryana May.2016 - Jun.2017
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Lube Technician
Valvoline Instant Oil Change (GCOC)
Sep.2023 - Current
Inventory Control Specialist
Toronto Auto Parts
10.2022 - 09.2023
Automotive Technician Assistant
A&M Auto Collision and Services
10.2022 - 06.2023
Security Supervisor/Scheduler Coordinator
Harkav Security
05.2022 - 10.2022
Team Member
KFC Restaurant
05.2022 - 10.2022
Customer Service Supervisor
Hasty Market
Aug.2021 - May.2022
Customer Service Cashier
Hasty Market
Sep.2020 - Aug.2021
Diploma - Business
Northern College At Pures Campus
May.2020 - Dec.2021
Telecaller
Dealsdray Online
May.2019 - Jul.2020
Front Desk Receptionist
Patanjali Educators
05.2019 - 11.2019
Customer Service Representative
Zara
Jul.2018 - May.2019
Senior Secondary - Commerce
D.A.V. Public School
May.2017 - May.2019
Sales Associate
Ashoka Mobiles
May.2017 - Jul.2018
Secondary -
D.A.V. Public School
May.2016 - Jun.2017
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