Trinity Hamilton
Memphis,TN
Summary
Motivated student with formal knowledge gained through excellent classroom performance. Offers excellent communication and organizational abilities along with skill in software development and fluency in virtual work. Known for accomplishing objectives.
Overview
1
1
year of professional experience
Work History
Information Systems Technician
H&R Block
Memphis, TN
11.2021 - 04.2022
- Installed, modified and repaired software and hardware to resolve technical issues.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Documented transactions and support interactions in system for future reference and addition to knowledge base.
Online Personal Shopper
Walmart
Germantown, Tennessee
01.2021 - 09.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
BBA - Management Information Systems
University of Memphis
Memphis, TN05.2023
Coding Bootcamp - Software Development
Generation Learners
Washington, D.C.02.2022
Associate of Arts - General Studies
Southwest Tennessee Community College
Memphis, TN12.2020
Skills
- Cryptographic Devices
- Network Security
- Data Analysis
- Source and Version Control: Git, GitHub
- Programming Languages: Java, C#, Net, Python
- Application Design and Development
- Object-Oriented Programming (OOP)
Timeline
Information Systems Technician
H&R Block
11.2021 - 04.2022
Online Personal Shopper
Walmart
01.2021 - 09.2021
BBA - Management Information Systems
University of Memphis
Coding Bootcamp - Software Development
Generation Learners
Associate of Arts - General Studies
Southwest Tennessee Community College
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