Tina Brown
Customer Service Representative
Anderson,IN
Summary
Hardworking offering + years supporting manufacturing needs. Successful working long hours in challenging environments, moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals.
Overview
20
20
years of professional experience
Work History
Assembly Line Production Worker
Helmers Scientific
Noblesville, IN
12.2021 - 11.2022
- Assembled components with minimal supervision, exceeding expected project milestones.
- Assisted quality assurance by inspecting items and removing defective parts.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Completed durable assemblies and subassemblies with hand and power tools.
- Continuously checked products for quality assurance according to strict guidelines.
Home Health Aide
Right At Home Health Care
Anderson, IN
05.2018 - 01.2019
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assist patients with grooming, dressing and feeding needs and helping to overcome and adapt mobility restrictions. Interacted kindly with families and displayed positive and outgoing attitude.
Sales Professional
Indiana Flooring Carpet One
Anderson, IN
01.2017 - 03.2018
- Maintained consistent sales by developing and deepening positive customer connections.
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Proactive in addressing problems in a knowledgeable manner to improve client satisfaction.
Customer Service Associate
Bureau Of Motor Vehicles
Anderson, Indiana
05.1999 - 08.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed and actualized customer service initiatives to decrease wait times.
- Informed customers about special promotions and provided detailed information for various products.
- Research relevant resources to assist customers with next steps and troubleshoot to provide optimal support.
- Administered visual, oral and written test.Performed drive test for individuals applying for a drivers license.
Education
High School Diploma -
Highland High School
Anderson, IN 06.1980 - 06.1980
Skills
Performance improvement
Timeline
Assembly Line Production Worker
Helmers Scientific
12.2021 - 11.2022
Home Health Aide
Right At Home Health Care
05.2018 - 01.2019
Sales Professional
Indiana Flooring Carpet One
01.2017 - 03.2018
Customer Service Associate
Bureau Of Motor Vehicles
05.1999 - 08.2016
High School Diploma -
Highland High School
06.1980 - 06.1980
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