Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Tiffany Newman

Boise,ID

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Outbound Warehouse Associate

Amazon
Nampa, ID
07.2021 - Current
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Utilized pallet jack to load, unload, transport and store goods.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Sorted and delivered materials to different work areas and staff.


Ambassador

Amazon
Nampa, ID
10.2021 - 03.2022
  • Greeted new associates in a welcoming atmosphere.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Engaged associates in conversation to offer hospitality, aid in service recovery and engender trust.
  • Assisted associates with operational policies and safety procedures.

Customer Service Associate

Fred Meyer
Boise, ID
09.2019 - 05.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

General Manager

Domino's Pizza
Boise, ID
12.2003 - 06.2018
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Designed modern employee recognition program which boosted productivity and improved morale.

Education

High School Diploma -

Meridian High School
Meridian, ID
05.2000

Skills

  • Warehouse Operations
  • Warehouse Safety
  • Handheld Computers
  • Box and Container Packing
  • Order Checking
  • OSHA Standards
  • Damage Identification and Reporting
  • Physical Strength and Stamina

Accomplishments

  • Achieved document positive by completing pick with accuracy and efficiency
  • Supervised team of 30 staff members.

Affiliations

Womens@

Timeline

Ambassador

Amazon
10.2021 - 03.2022

Outbound Warehouse Associate

Amazon
07.2021 - Current

Customer Service Associate

Fred Meyer
09.2019 - 05.2021

General Manager

Domino's Pizza
12.2003 - 06.2018

High School Diploma -

Meridian High School

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Tiffany Newman