Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Harding

Saginaw,TX

Summary

Dedicated Unit Secretary adept at collaborating with nurses and physicians to facilitate seamless healthcare operations demonstrated over [Number] years in related roles. Eager to contribute value to the [Company] team through an excellent work ethic and strong knowledge of patient records management. Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over [Number] years of related experience. Methodical [Job Title] eager to apply [Number] years of success in administrative roles. Well-versed in managing nursing station calls, appointments and paperwork with efficiency and quality. Hardworking and eager to assist with meeting team objectives in a dynamic healthcare environment. Meticulous and hardworking Unit Secretary with strong foundation in team training and development for administrative roles. Knowledge of medical billing, appointment scheduling and medication inventory management in providing quality patient care. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in [Type] and [Type] environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills. Meticulous administrative professional bringing demonstrated success in managing nurse station operations, including processing lab testing orders, monitoring medication inventory and collaborating with management to foster efficiency. Accustomed to transcribing physicians' orders and liaising with healthcare professional to deliver superior care. Committed [Job Title] accustomed to scheduling lab work and follow-up appointments, as well as processing paperwork for patient discharges and admissions. Quick-learning and proactive with a proven history of going above and beyond to foster excellent patient care. Adept at fostering efficiency in nursing station operations and communicating effectively to minimize errors. Highly organized [Job Title] knowledgeable about healthcare processes and administrative requirements. Qualified to handle insurance documentation, update charts and manage business correspondence. Pursued opportunity to learn [Language] to enhance support of [Type] populations. Efficient administrative professional offering [Number] years of commendable performance in Unit Secretary roles. Aiming to utilize strong knowledge of nursing unit operations and a skill for building patient rapport to contribute value to a dynamic healthcare team. Proactive Unit Secretary with [Number] years of healthcare experience. Frequently commended for a proactive and patient-focused attitude. Eager to bring superior performance and a strong work ethic to help achieve team goals. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Hardworking [Job Title] brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over [Number] years in [Type] industry. Trained in [Software] with excellent [Area of expertise] skills. Astute professional highly skilled at handling patient issues and questions. Talented individual offering fluency in [Number] languages. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in [Software]. Meticulous [Job title] with [Number] years of experience in [Type] industry. Fantastic attention to detail, collaboration skills and typing. Committed to streamlining organizational procedures to optimize office settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

24
24
years of professional experience

Work History

Unit Secretary

Texas Health Harris Methodist Hospital
Fort Worth, TX
08.2015 - Current
  • Managed incoming calls and directed to appropriate department.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Maintained current and accurate medical records for patients.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Supported office staff and operational requirements with administrative tasks.
  • Enhanced office productivity by handling high volume of callers per day.
  • Monitored inventory levels and advised management of need for replenishment.
  • Transcribed doctors' medication orders, lab test requests and care plans.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Processed lab paperwork and requests according to physicians' orders.
  • Developed training protocols for new unit secretaries.
  • Drafted unit correspondence, memos, and department updates.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Facilitated lab orders and medication administration.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Completed and filed financial documentation for accounting purposes.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Received and routed laboratory results to correct clinical staff members.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Organized patient files and streamlined operations to improve efficiency.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Registered and verified patient records before triage with most up-to-date information.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Kept detailed records of office inventories and placed $[Amount] orders for more supplies.
  • Collaborated with assistants and [Type] doctors to prepare and set up rooms with adequate supplies and equipment.
  • Managed financial documentations such as expense reports and invoices.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Implemented [Software] for digitizing and organizing over [Number] medical records.
  • Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
  • Increased office productivity by transcribing over [Number] daily meetings and appointments and implementing organizational systems for documents.

Patient Care Technician

Texas Health Harris Methodist Hospital
Fort Worth, TX
08.2005 - Current
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Collected and transported specimens to prepare for lab testing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assembled admissions pages and added new pages to patients' charts.
  • Helped patients complete activities of daily living.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Cleaned, sanitized and moved hospital equipment.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Responded to emergency situations to help with lifting and transporting patients.
  • Collected laboratory specimens, dropped off at laboratories and picked up test results.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Provided transportation services for [Type] patients in hospital environment using appropriate equipment.

Education

Master of Arts - Christian Leadership

Grand Canyon University
Phoenix, AZ
12.2021

Bachelor of Arts - Art Education

Dallas Baptist University
Dallas, TX
05.2017

Associate of Arts -

Tarrant County College District
Fort Worth, TX
05.2009

Skills

  • Call Transfers
  • Lab Test Protocols
  • Follow-Up Appointment Scheduling
  • Medical Report Preparation
  • Patient Database Management
  • Unit Loading
  • Incoming Call Reception
  • Patient Admission
  • Teamwork and Collaboration
  • Collecting Patient Specimens and Tests

Timeline

Unit Secretary

Texas Health Harris Methodist Hospital
08.2015 - Current

Patient Care Technician

Texas Health Harris Methodist Hospital
08.2005 - Current

Master of Arts - Christian Leadership

Grand Canyon University

Bachelor of Arts - Art Education

Dallas Baptist University

Associate of Arts -

Tarrant County College District
Theresa Harding