Thomas Foster
Sales Professional
San Antonio,TX
Summary
Inside Sales Associate with 4 years of experience in outbound telesales. Solid experience in call control, account development, and time management. Consistently exceeds sales goals and converts leads to opportunities that meet goals. Expert on SFDC customer relationship management software.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Inside Sales Associate
W.W. Grainger
San Antonio, TX
10.2017 - Current
- Exceeded targeted sales goals by $105k in 2021 through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Showed diversity by working with 2 different leaders across 2 separate sectors of business exceeding sales goals by 105% on both teams.
- First ISA Cohort to pilot the Salesforce Classic to Lightning initiative H2 2018, leading to 100% team adoption at rollout.
- Created over 50 SFDC reports to facilitate sales team and management’s daily duties, that lead to 20 hour monthly reduction in downtime per team.
- SFDC Champion 2017-2021, helped train over 24 employees on new SFDC features, learnings, 1:1 demonstrations, bug reporting and feedback.
- Member of Sales Enablement Simplified: Operational Council that facilitates partnering on improving seller efficiencies such as Command Center rollout by providing feedback from 24 sellers and managers across 2 teams.
- GTG partnership with Inside Sales to revamp Order History. Company wide revamp that increased employee effectiveness across multiple functions.
- Assistant with new hire by serving as mentor to approximately 24 new sellers from 2019 – 2020 – with Ride Alongs, Peer to Peer coaching and job shadowing.
Assistant Manager
Command Center
San Antonio, TX
03.2016 - 02.2017
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources of over 1,200 employees.
- Created detailed Excel file to give immediate visibility to 1,200 employee’s compliance, including background checks and drug screens; lowering company risk by 70%
Event Manager
Fresh Success Marketing
San Antonio, TX
07.2014 - 03.2016
- Surpassed bi-weekly sales targets of 120% consistently and maintained solid national rankings by hiring, supersizing and coaching 30 employees.
- Streamlined inventory management procedures and increased profit margins 30% by implementing Google Drive.
Education
Computer Science
University of North Dakota
Grand Forks, ND 08.2004 - 12.2009
Skills
Compelling presentations
Affiliations
Pi Kappa Alpha Fraternity
Timeline
Inside Sales Associate
W.W. Grainger
10.2017 - Current
Assistant Manager
Command Center
03.2016 - 02.2017
Event Manager
Fresh Success Marketing
07.2014 - 03.2016
Computer Science
University of North Dakota
08.2004 - 12.2009
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