Terrell Silvers
New Castle,DE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
9
9
years of professional experience
Work History
Warehouse Pick Order Selector
Keurig Dr. Pepper, Inc.
01.2020 - 02.2023
- Collaborated with team members to achieve daily pick and pack goals.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Kept work areas neat, clean and free from debris.
- Used scanners to quickly locate and track items in warehouse.
- Wrapped pallets in shrink wrap prior to loading.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Picked and packed order items.
Delivery Driver - FedEx Ground
RLawson, Inc.
03.2017 - 12.2019
- Operated light trucks to deliver loads as far as 50 miles from home location.
- Delivered packages to customer doorsteps and business offices. Making on average 100 stops per day.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Lifted, lowered, and carried packages typically weighing 50-70 pounds throughout regular course of delivery.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Successfully avoided time delivery delays by carefully planning best routes.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
Dietary Aide
Island Assisted Living
04.2014 - 01.2017
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Served meals to 200 residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Education
High School Diploma -
William Penn High School
New Castle06.2011
Skills
- Standard Operating Procedures Proficient
- Hand Scanners
- Detailed Product Information
- Routine Equipment Maintenance
- Order Picking and Processing
- Shipping and Packaging
- Customer Experience
- Performance Goals
- Pallet and Crate Construction
- General Housekeeping
- Team Goals
- Creative Solutions
Accomplishments
- Achieved Employee of the month many times at Island Assisted Living for customer service satisfaction, company wide.
Timeline
Warehouse Pick Order Selector
Keurig Dr. Pepper, Inc.
01.2020 - 02.2023
Delivery Driver - FedEx Ground
RLawson, Inc.
03.2017 - 12.2019
Dietary Aide
Island Assisted Living
04.2014 - 01.2017
High School Diploma -
William Penn High School
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