Teresa Hebert
Hernando,FL
Summary
Customer-savvy bartender accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Enthusiastic professional possessing strong mathematical, organizational and customer service skills. Collaborative team player with in-depth knowledge of local craft beers, wine, spirits and cocktails.
Overview
8
8
years of professional experience
Work History
Bartender
Lakeside Grill And Bar
Inverness, FL
10.2021 - 07.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Bartender/Server
Citrus Hills Golf & Country Club
Hernando, FL
11.2016 - 10.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
CNA
Arbor Trail Skilled Nursing And Rehab
Inverness, FL
10.2014 - 10.2016
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
Associate of Arts - Early Childhood Education
College of Central Florida
Ocala, FL06.2023
High School Diploma -
Lecanto High School
Lecanto, FL06.2012
Skills
- TIPS Certified
- Bar Operations and Logistics
- Teamwork and Professionalism
- Anticipating Guest Needs
- Cocktail Service
- Patron Rapport
- Ability to Lift 30 Pounds
- Handling Difficult Customers
- Outstanding Customer Service
- Suggestive Selling
- Mixology Techniques
Timeline
Bartender
Lakeside Grill And Bar
10.2021 - 07.2022
Bartender/Server
Citrus Hills Golf & Country Club
11.2016 - 10.2021
CNA
Arbor Trail Skilled Nursing And Rehab
10.2014 - 10.2016
Associate of Arts - Early Childhood Education
College of Central Florida
High School Diploma -
Lecanto High School
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