Taylor Serna
Summary
Caring Behavioral Therapist with two years of direct care experience. Dedicated to helping clients with social and emotional issues develop techniques to deal with daily challenges. Expert at teaching others to tackle problems constructively through behavior modification. Flexible clinician comfortable administering individual or group therapy sessions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Service Employee of Smashburger Restaurant
Smash Burger Restaurant
08.2015 - 02.2016
Sales Assistant
Color Me Mine
02.2016 - 11.2017
Customer Service
Bed Bath and Beyond
12.2018 - 08.2020
Customer Service/Sales Associate
Perks Coffee
06.2019 - 01.2021
- (store closure due to COVID-19)
Behavioral Therapist
Center for Autism and Related Disorders
02.2021 - 02.2023
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Managed up to six case loads at a time
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Collected session data to aid in treatment planning and assessment.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
Education
Bachelor of Arts - Sociology
California State University San Marcos
San Marcos, CA08.2022
Skills
- Therapy Team Planning
- Individual and Group Therapy
- Daily Living Skill Development
- Crisis Situations
- Treatment Implementation
- Client Direct Care
- Developing and Implementing Client Coping Mechanisms
- Documentation and Recordkeeping
- Therapeutic Services
- Mental Health Support
- Behavior Support Plans
Certification
Board Certified Autism Technician
other experience
- Volunteer work for Heaven on Earth (Animal Shelter) 2017-2019
- Volunteer work for Autism Speaks 2020-2022
- Volunteer work for Los Angeles Food Bank 2018
- Student Panhellenic Council member CSUSM 2022
- Dean’s List of academic achievement CSUSM 2019-2022
- Leadership Retreat at CSUSM 2018
- Teacher's aide/assistant internship Spring 2022
References
Ariel Denny (Center for Autism BCBA/supervisor): adenny@centerforautism.com
Michael Foster (Center for Autism manager): m.foster@centerforautism.com
Kayla Zamora (Perks Coffee House manager): (951) 581-6952
Alexandria Rizzo (Color Me Mine manager): (818) 476-2662
Timeline
Behavioral Therapist
Center for Autism and Related Disorders
02.2021 - 02.2023
Customer Service/Sales Associate
Perks Coffee
06.2019 - 01.2021
Customer Service
Bed Bath and Beyond
12.2018 - 08.2020
Sales Assistant
Color Me Mine
02.2016 - 11.2017
General Service Employee of Smashburger Restaurant
Smash Burger Restaurant
08.2015 - 02.2016
Bachelor of Arts - Sociology
California State University San Marcos
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