Hi, I’m
Taylor Tani
Oxford,NC
Summary
Dependable and hard-working candidate successful at managing multiple priorities with a positive attitude and the ability to plan and organize work to achieve goals and timelines with minimal supervision. Willingness to take on added responsibilities to support and contribute the team success. Skilled in working under-pressure, fast-paced environments, with a flexible approach and keen attention to detail to adapt to new situations or challenges to best enhance the organizational brand. Passionate and motivated with friendly personality to help other achieve their real estate goals as well as a desire to learn, grow and excel in real estate.
Overview
8
years of professional experience
1
Certificate
Work History
Keller Williams Realty - Honolulu Honolulu, HI
Real Estate Agent
03.2022 - Current
Job overview
- Educated and advised clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
- Communicated with clients to understand property needs and preferences.
- Coordinated appointments to show tenants and buyers prospective homes.
- Educated clients on changing or updating properties, buying and selling techniques and processes to increase sales chances.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Developed relationships with clients through networking, postcards and cold calling and maintained connections to encourage repeat business and referrals.
- Created and implemented marketing plans to drive sales; created social media content and marketing strategies to boost engagement towards target audiences and enhance revenue generation.
- Hosted and prepared properties for open house events by curating marketing material and strategies for advertisements, calls, door knocking, establishing signage and wayfinding aids, setting up documents and posters to increase appeal of first impressions and client arrivals during the open house.
- Kept detailed spreadsheet of local market data, continuously updating data to stay knowledgeable on markets and possible sales.
- Monitored local residential property market to adjust sales tactics, prices and overall business effectiveness; Compared recently sold area properties to determine competitive market prices.
- Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
Mai Tai BarHonolulu, HI
Server
05.2022 - Current
Job overview
- Increased sales significantly by upselling higher-profit items products to customers such as appetizers and mixed drinks to enhance sales numbers; contributed to and worked top two record breaking sales shifts.
- Demonstrated a positive attitude and ability to multi-task in very fast paced environment while providing support to teammates.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu recommendations you genuinely feel your guests will enjoy
- Cultivated warm relationships and promoted excellent experiences to customers, successfully increasing referrals and walk-in business; multiple compliments of great service and great attitude.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked with POS system to place orders; kept register accurate through correct billing, payment processing and cash management practices (managing multiple cards for tabs).
- Worked flexible schedule and extra shifts to meet business needs.
- Bussed and reset tables to keep dining room and work areas clean for customers to offer memorable experiences to guests and foster repeat business.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs; used slow periods to restock supplies.
University Of Hawaii At Manoa Honolulu, HI
Operations Coordinator
06.2021 - 04.2022
Job overview
- Oversaw and managed HR related functions and tasks.
- Coordinated, managed, and processed new hires on-boardings and I-9 verifications and current employee paperwork; which included obtaining and verifying necessary documentation for completeness, and distribution of all documents.
- Prepared new hire letters and personnel forms, gathered employee performance review applications, and other details.
- Served as a resource and point-of-contact for human resources matters (HR policies, procedures, regulations, operations; payroll, and employment) by providing information and guidance, interfacing, assisting, and supporting supervisors, academic employees, and staff.
- Conducted payroll calculations, prepared payroll forms, developed salary quotes/memos, curated spreadsheets for academic department budget comparisons, prepared and updated department salary budget.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, hiring processes and performance management.
- Supported HR functions with emphasis on organized and accurate personnel record (electronic & physical) management, upkeep, data entry and general administrative tasks.
- Maintained and built relationships with faculty, staff & other departments in order to respond to personnel problems, issues, questions and special requests.
- Assisted in preparation and distribution of communications to managers, staff, academic personnel, other university human resources agents via written and verbal communication.
- Supported and abetted department faculty and staff with functions and special requests to ensure optimal operations .
- Completed clerical tasks such as scanning, faxing and filing paperwork; sorting and delivering mail; and maintaining office organization and supplies.
San Diego State University Human ResourcesSan Diego, CA
Human Resources Assistant
07.2018 - 07.2020
Job overview
- Assisted with on-boarding processing of hundreds of new hires; during peak times worked overtime to support HR department in meeting timelines and goals.
- Delivered friendly assistance with current employees as well as new hires throughout interviewing and hiring process.
- Analyzed, triaged, and addressed all general customer inquiries and questions with detail, accuracy, and completeness-from employees to department administration via email, phone, or in-person.
- Maintained and updated human resources information systems and databases as well as accurately inputted highly sensitive personnel data and files.
- Efficiently completed assigned work activities from staff related to employment, payroll, benefits, compensation, labor relations and employee relations.
- Supported HR functions and staff with emphasis on record keeping, data entry and general HR tasks.
- Completed clerical tasks such as scanning, faxing and filing paperwork; sorting and delivering mail; and maintaining office organization and supplies.
- Posted job position ads through approved recruitment channels to assist with employment.
San Diego State University Athletics Marketing San Diego, CA
Marketing Intern
07.2019 - 07.2020
Job overview
- Facilitated game production and logistical operation for men's and women's sports.
- Formulated in-game marketing campaigns and promotions ideas to increase consumer attendance, engagement and loyalty at sporting events
- Worked with vendors, special guests, and sporting event staff to complete projects and assignments according to schedule and specifications during fast-paced athletic events.
- Helped with planning and hosting of marketing activities as well as preparing venues for a variety of sporting events.
- Cultivated relationships with fans and local businesses to bring sports' team awareness and interest.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Contributed to mock-ups, email campaigns and social media content.
- Shadowed professionals in different situations to increase marketing knowledge.
- Maintained complete database of files, contacts and project materials.
Tender GreensSan Diego, CA
Cashier
10.2016 - 03.2019
Job overview
- Maintained energy and enthusiasm in fast-paced environment.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Used POS system to enter orders, process cash, check and credit card transactions with excellent accuracy level, and issued receipts
- Ensured guests are served quickly, efficiently and in a pleasant manner
- Executed multiple tasks in fast-paced environment while assisting teammates to ensure effective systems to serve customers
- Answered questions about restaurant's menu recommendations, policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
San Diego State University Human Relations San Diego, CA
Student Assistant
08.2017 - 08.2018
Job overview
- Updating and inputting data into spreadsheets accurately and efficiently.
- Completed clerical tasks such as scanning, faxing and filing paperwork; sorting and delivering mail; and maintaining office organization and supplies.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Delivered clerical support by handling range of routine and special requirements.
Education
San Diego State UniversitySan Diego, CA
Bachelor of Science from Marketing
05.2020
Henry J Kaiser High SchoolHonolulu, HI
Diploma
05.2015
Skills
- Property Showings and Tours
- Property Walk-throughs
- Client Relations
- Lead Follow-Up
- CRM Management & Tracking
- Marketing: Social Media Platforms, Digital & Print Media
- Market Tracking and Research
- Fair Housing Laws Knowledge
- Conflict and Complaint Resolution
- Value Estimation / CMA
- Administrative Duties
- Rental Listings Research
- Open House Management
- Computer Proficiency (Microsoft Office, Word, Excel, Powerpoint; Adobe, Canva, MLS, Brivity)
Timeline
Server
Mai Tai Bar
05.2022 - Current
Real Estate Agent
Keller Williams Realty - Honolulu
03.2022 - Current
Operations Coordinator
University Of Hawaii At Manoa
06.2021 - 04.2022
Marketing Intern
San Diego State University Athletics Marketing
07.2019 - 07.2020
Human Resources Assistant
San Diego State University Human Resources
07.2018 - 07.2020
Student Assistant
San Diego State University Human Relations
08.2017 - 08.2018
Cashier
Tender Greens
10.2016 - 03.2019
San Diego State University
Bachelor of Science from Marketing
Henry J Kaiser High School
Diploma
Certification
- Real Estate License - RS-85259
Additional Information
Break in service from most current job (Operations Coordinator) due to the fact that it was a temporary position and decided to embark on a new career path in real estate..
Break in service in 2020, due to COVID and unemployment.
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