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Tanika Watters
Minmi,NSW
Summary
Knowledgeable and dedicated customer service professional with extensive experience in hospitality industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Cameron Park, NSW
10.2021 - Current
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
- Operated manual and electric appliances to peel, slice and trim food.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Sandwich Artist
SUBWAYRestaurants
Thornton, NSW
09.2018 - 03.2020
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
Cafe Attendant
Sweet Bean Cafe
Edgeworth, Nsw
02.2012 - 04.2013
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
Sandwich Artist
SUBWAYRestaurants
Edgeworth, Nsw
08.2009 - 02.2012
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
Education
High School Diploma -
Callaghan College Wallsend Campus
Wallsend, NSW12.2010
Skills
- Dietary Restriction Assistance
- Time Management
- Payment Processing
- Station Preparation
- Customer Relations
- Employee Training and Supervision
- Cash Handling
- Attention to Detail
- Teamwork and Collaboration
- Customer Service
- Cash Drawer Operations
- Adaptability and Flexibility
- Multitasking and Prioritizing
- Store Opening and Closing
Timeline
Sandwich Artist
SUBWAY®Restaurants
10.2021 - Current
Sandwich Artist
SUBWAYRestaurants
09.2018 - 03.2020
Cafe Attendant
Sweet Bean Cafe
02.2012 - 04.2013
Sandwich Artist
SUBWAYRestaurants
08.2009 - 02.2012
High School Diploma -
Callaghan College Wallsend Campus