Tammy Horn
Columbus,MS
Summary
Authorized to work in the US for any employer
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Goal-oriented Human Resources Specialist with 9 years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
Team Leader
Pop Shelf
Columbus , MS
11.2022 - Current
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Assisted with new hire processing and existing training programs.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Account Receivable Clerk
Columbus Paper and Chemical
Columbus, MS
07.2022 - 11.2022
- Keying all out going invoices of freight and schedule truck runs
- Billing all invoices daily and monthly
- Helping customers and taking and fill orders
- Fill in for account payable when they are out.
Human Resources Specialist
Waffle House
Russellville, Springfield, Arkansas, Missouri
12.2012 - 05.2021
- Responsible for identifying and developing community resources for potential employee referrals and for recruiting candidates for restaurant operations
- Developing and implementing in unit and community- based recruitment and employee retention program
- Recruit, interview and screen candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Oversaw and managed hiring process and assisted human resources.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
Substitute Teacher
Vilonia School District
Vilonia, Arkansas
08.2008 - 12.2012
- Fulfill both short and long- term substitute assignments across all subject areas, effectively teaching students of varied academic/age levels (grades K-12) diverse cultural backgrounds
- Instruct classes of as many as 24 students; communicated with teachers, administrators and parents and build a positive rapport with students.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assigned, explained and graded homework.
- Took notes and prepared reports on school day activities to provide to primary teacher.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Supervised lunchroom and recess activities.
- Helped students develop life-long learning skills and good study habits.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
- Worked with principal's office on disciplinary and safety issues.
- Provided instruction for students in core subject areas.
Realtor
Coldwell Banker
Conway, Arkansas
02.2000 - 08.2008
- Show residential properties and demonstrate the features and benefits of available homes
- Convert prospects to closed sales for clients located throughout Arkansas
- Provide close, personal client attention and tenacious follow-up to ensure best service
- Prepare contracts and documentation; advise first time home-buying clients on general escrow and title procedures
- Design and update marketing material
- Perform competitive evaluations
- Faulkner County Realtor of the year 2005
- Coldwell Banker Realtor of the Year 2005
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Stayed up-to-date on property environmental regulations and inspected new properties for adherence to emerging codes.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Increased home sales through persuasion, negotiation and closing prowess.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Assisted clients in financial planning for purchase.
- Created and implemented marketing plans to drive sales and coached staff on new strategies for maximum results.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Education
College Degree - Public Relations
University of Central Arkansas
01.2000 - 05.2004
Skills
Escrowundefined
Timeline
Team Leader
Pop Shelf
11.2022 - Current
Account Receivable Clerk
Columbus Paper and Chemical
07.2022 - 11.2022
Human Resources Specialist
Waffle House
12.2012 - 05.2021
Substitute Teacher
Vilonia School District
08.2008 - 12.2012
Realtor
Coldwell Banker
02.2000 - 08.2008
College Degree - Public Relations
University of Central Arkansas
01.2000 - 05.2004
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