Tahna Hale
Operations Specialist
Helena,MT
Summary
Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team. Organized and dependable candidate[Office Technology] successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Forward-thinking Operations Specialist bringing 22 years of expertise in Operations for sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Eautomate.
Overview
19
19
years of professional experience
Work History
Operations Specialist
Fishers Technology
Helena, MT
09.2018 - Current
- Collected, arranged and input information into database system.
- Developed and updated tracking spreadsheets using Eautomate.
- Receive, Count ,Process and stock all incoming all incoming shipments deliveries 15 to 40 per day .
- Process, Pull, Package and ship all equipment, part's and supply deliveries 10 to 50 incoming orders per day.
- Tracked and analyzed reports to determine needed improvements.
- Collected, arranged, and input information into database system
Service Dispatcher
Kyocera America Inc.
Santa Rosa, CA
04.2002 - 07.2016
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Received new orders, prepared documentation and assigned personnel.
- Monitored flow of paperwork and directed information to appropriate departments.
- Responded to over 100 daily caller requests with information about assistance and timeframes.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Monitored flow of paperwork and directed information to appropriate departments
- Utilized dispatch software to enter customer orders, deliveries and receipts
- Received new orders, prepared documentation, and assigned personnel
- Monitored and tracked dispatch communication systems
- Answered phone calls and responded to customer emails
- Preserved accurate records of dispatched orders, deliveries and receipts
- Scheduled deliveries and pickups according to customer needs
Education
GED -
06.1983
Skills
- Inventory Accuracy
- Quality Deliverables
- Greeting Visitors
- Progress Statement Generation
- Inquiry Requests
- Operations Coordination
- Customer Transactions
- Inventory Issue Management
- Daily Operations Management
- Situational Awareness
- Logistics Management
- Customer Relations
- Multitasking Abilities
- Self-Motivated
- Decision-Making
Timeline
Operations Specialist - Fishers Technology
09.2018 - Current
Service Dispatcher - Kyocera America Inc.
04.2002 - 07.2016
Anderson Valley Junior Senior High School - GED,
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