Susan Hayes
Beaver Dam,WI
Summary
Dedicated Unloader is adept at adhering to unloading schedules and maintaining a focus on the safety of transport of customer products. Accustomed to verifying products against shipping manifests and identifying discrepancies. Consistently commended for excellent performance illustrated over 15 years eight months in DAR Unloader/On the Job Trainer "OJT" roles. Adaptable to change in a fast pace atmosphere. Proactive Unloader aims to leverage an aptitude for teamwork and a commitment to safety to bring value to the team. Offering a proven history of safe and effective unloading experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
DAR Unloader/On the Job Trainer "OJT"
Walmart Distribution Center
Beaver Dam, United States
01.2007 - Current
- DAR Unloader: Handling packages with care while transporting from truck to loading dock.
- Unloaded packages with care and placed them in proper staging area.
- Loaded packages onto pallets and into staging areas as directed.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Maintained organized work area by storing equipment safely and properly.
- Adhered to company safety protocols and complied with OSHA standards.
- Assisted other team members in navigating large loads and proper stacking to create stable load. Team Work.
- Lifted and slid packages weighing up to 125 pounds on conveyor belts to transport items throughout Distribution Center.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Monitored weights and dimensions of boxes and pallets for compliance with standards.
- Promoted workplace safety by reporting or mitigating hazards for heavy equipment use.
- Performed general support clean-up duties and maintained clean work area by using high-pressure blow hoses and cleaning as we worked removing debris that could cause unsafe work area.
- Installed protective devices to prevent shifting or damage to items being transferred.
- Operated power jacks, forklifts, and Clamps, Slip RCs to maneuver products onto load trailers and trucks.
- Secured products on delivery trucks by performing Load Bars and Expandable Bag tie-down methods.
- Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
- Increased storage space by 50% by devising tie/hi inventive stacking methods.
- Used wireless radio frequency systems and Paging overhead, walkies, Zoom, and email communication devices to communicate with colleagues.
- Completed daily inventory for all packages being received with Receiving Data System Software and Home Office RDS, and GLS General Logistic System.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Operated equipment while observing standard safety procedures and implementing safety for all my trainees.
- Verified quantity and description of materials received by checking merchandise against packing list and item verification through search of Vendors.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Arranged items at destination according to customer requests and instructions.
- Managed warehouse operations and verified proper shipment procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Strapped items down over protective padding to secure them throughout transportation.
- Drove vehicles to deliver products and picked up rejected or defective materials for return.
- Assembled and filled shipments daily and prepared all shipping documentation.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- "OJT" On Job Trainer Position consists of presentations and on-job training for associates that entailed all information above to help associates achieve good work ethics and safety for position they acquired. Helping to work efficiently and time-saving safety techniques.
- Point of contact for questions on how to properly receive products, follow safety guidelines, guide all associates through onboarding training through their progression and stay with them one on one till proper training is achieved.
- Trained in all aspects of building and have trained for 15 years and been DAR Unloader for 15 Years due to variety of positions in my job title.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in team-building activities to enhance working relationships
Certified Nursing Assistant
Platinum Communities Larson's Care Facility
Columbus , WI
12.2019 - 07.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facilities and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, muscular dystrophy.
- Supported ambulation and physical therapy by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Obtained medical history, medication information, symptoms, and allergies.
- Facilitated personal hygiene management, feeding, and ambulation.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout their lifespan with consideration of aging processes, human development stages, and culture.
- Maintained best-in-class standards for individualized care in 21-bed unit by continuously checking in with patients and families and quickly providing care.
Education
Bachelor of Science - Bachelor of Science HealthCare Admin Management
Purdue Global University
Indianapolis, IN05.2023
Associate of Applied Science - Radiography
Moraine Park Technical College
Beaver Dam12.2009
High School Diploma -
Beaver Dam High School
Beaver Dam, WI05.1995
Skills
- Loading and Unloading Dock Operations
- OSHA Standards
- Container Tagging and Marking
- Belt Conveyors to clear any conveyors that are jammed, and removed damaged freight
- Heavy Machinery Operation
- Team Goals
- Unloading and Inspections
- Production Efficiency
- Performance Goals to meet 100% within one week and fourth week
- Inventory Organization
- Deadline Meeting to meet holiday shipment goals in timely manner
- Stacking and Staging with correct counts and proper Ti /Hi of sequence of cases per pallet layer and height to meet Reserve specific Height
- Delivery Unload and Breakdown proper stabilized loads for safety and No broken pallets for associate to receive cases
- Supply Chain Management reporting to show performance of new associate's goals that are reached or need to be achieved
- Adaptable to Changing Needs and change is good for one to enjoy their position
- Production Documentation
- SOP Staying on Process following all work guidelines implemented for One Best Way
Accomplishments
- Documented and resolved Time-saving and safer techniques which led to helping associates achieve their productivity to 100%.
- Collaborated with a team to properly implement a new and accurate way to adhere a Dock Tag to freight so the manifest of each pallet is not lost or improperly tagged.
- Achieved with a team to complete unloading in a safe, accurate, and efficient momentum to get production goals 100% met and working smart and not hard.
Certification
- Serious Injury Response Team "SIRT" Training - 2010-Present. License American Heart Association renews every two years. Training in class and online with team members within the warehouse.
- Certified Nursing Aide "C.N.A" 2019- Present
- BLS Provider CPR and AED Program 06/19/2021-06/2023
Family, Relaxation
My family and I enjoy our time in the wilderness along with camping, and fishing when we all have downtime. Gardening, and walking our Golden Retrievers is another enjoyment I love spending time with. Reading is my relaxing time, and sometimes a little Netflix otherwise I am not much of a Television person.
Additional Information
Dedicated associate, on time, daily, always willing to help the next person out. Flexible worker in being directed to learn different positions and switching hours if need be and will work out with my schedule with family.
Timeline
Certified Nursing Assistant
Platinum Communities Larson's Care Facility
12.2019 - 07.2020
DAR Unloader/On the Job Trainer "OJT"
Walmart Distribution Center
01.2007 - Current
Bachelor of Science - Bachelor of Science HealthCare Admin Management
Purdue Global University
Associate of Applied Science - Radiography
Moraine Park Technical College
High School Diploma -
Beaver Dam High School
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