Sumnima Shrestha
Algona,WA
Summary
My name is Sumnima Shrestha. I am from Nepal and been here in United States since 2015. I currently live in Washington state. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Licensed Esthetician
Kally Threading
12.2018 - Current
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Carried out product inventory checks, charting and consultations.
- Resolved customer complaints and facilitated conflict resolutions.
- Handled busy schedules and stayed on top of key deadlines.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Accomplished multiple tasks within established timeframes.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor of Science - Business Administration
Columbia College
Missouri City, MO12.2020
Skills
- Customer Satisfaction
- Outstanding Client Care
- Improvement Plans
- Operational Efficiency
- Safety Regulations
- Administrative Support
- Reporting Tools
- Quality Assurance
- Consultation and Advisement
- Marketing Strategies
- Maintaining Clean Work Areas
- Training Programs
- Customer Relationships
- Operational Planning
- Job Assignments
Languages
Nepali
Native or Bilingual
Timeline
Licensed Esthetician
Kally Threading
12.2018 - Current
Bachelor of Science - Business Administration
Columbia College
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