Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Zubritski

Auburn,PA

Summary

Dedicated nursing leader with excellent unit management skills and proven clinical knowledge. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction. Natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, prior authorizations, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Nurse Manager

Abraxas Academy
10.2021 - Current
  • Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
  • Supervised, directed and motivated high-quality performance from medical staff.
  • Reviewed department performance and adjusted coverage to compensate for changing conditions.
  • Managed Med Tech's and nursing activities in secure juvenile corrections facility by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards within state and federal regulations.
  • Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote facility-wide quality and safety initiatives .
  • Trained new employees in techniques, care standards, operational procedures and safety protocols.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.

Clinical Triage Nurse

Respiratory Specialists
01.2018 - 09.2021
  • Obtained case history and gathered triage information to determine appropriate avenue for care.
  • Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
  • Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
  • Remotely counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Advised patients on pre- and post-operative instructions, medication administration, and symptoms indicating emergency care.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.

Licensed Practical Nurse

WellSpan Philhaven Behavioral Health
07.2017 - 07.2020
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Observed and monitored client behavior and responses to treatment.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Delivered client assessments for those struggling with addiction or mental health illness and implemented strategies based on client needs.
  • Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.

Nurse Clinician

Penn State Hershey Medical Center
01.2017 - 01.2018
  • Coordinated outpatient care by communicating with outpatient clinics, community resources, agencies and families around patients' transitional care.
  • Identified new methods to optimize medical records management.
  • Maintained accuracy, completeness and security for medical records and health information.
  • Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Reached out to insurance carriers to obtain prior authorization for testing and procedures.
  • Verified eligibility and compliance with authorization requirements for service providers.

Licensed Practical Nurse Team Leader

Holy Spirit Hospital
04.2013 - 10.2016
  • Scheduled staff and delegated work assignments.
  • Helped to develop, improve and implement nursing policies and procedures.
  • Maintained medication room in full compliance with government and facility requirements.
  • Reviewed patient history to verify conditions and current medications.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Input all patient data regarding claims and prior authorizations into system accurately.
  • Verified eligibility and compliance with authorization requirements for service providers.
  • Researched denied claims and contacted insurance companies to resolve these issues.

Education

Licensed Practical Nurse

Lancaster County Career And Technology Center
Willow Street, PA

Leadership Essentials Certificate -

Cornell University

Certified Trainer - Medication Administration

Pennsylvania Department of Health

Skills

  • Exceptional communication skills
  • Strong clinical judgment
  • Policy and Program Development
  • Budget Management
  • Operational Records Maintenance
  • Emergency Response
  • Service Utilization Improvements
  • Discharge Planning
  • Medical Supply Management
  • Crisis Intervention
  • Blood Draw and Sample Collection
  • Preventive Healthcare
  • Employee Work Scheduling
  • Patient Counseling
  • Immunizations and Vaccinations
  • Expenditure Authorization
  • Employee Performance Evaluations
  • Critical Thinking
  • Quality Assurance
  • Patient Care
  • Employee Training Program
  • Strong Clinical Judgment
  • Medical Records Management
  • Clear Patient Communication
  • Conflict Management
  • Multitasking and Organization
  • Community Healthcare Programming
  • Insurance Information Oversight
  • Health Insurance Plan Knowledge
  • Healthcare Terminology
  • Compassionate and Caring
  • Operational Standards
  • Electronic Charting
  • Medication Side Effect Knowledge
  • Patient Health Information Access
  • Medical Recordkeeping
  • Acute and Chronic Health Issues
  • Specialized Healthcare Referrals
  • Record Analysis
  • Chart Management
  • Medical Billing Processing
  • Insurance Billing
  • HIPAA Requirements
  • CMS Guidelines
  • Information Classification
  • Electronic Medical Records Management
  • Health Record Index Maintenance
  • Document Compliance
  • Hospital Inpatient and Outpatient Records

Certification

  • CMT - Certified Trainer Medication Technician
  • Certified First Aid/CPR

Timeline

Nurse Manager

Abraxas Academy
10.2021 - Current

Clinical Triage Nurse

Respiratory Specialists
01.2018 - 09.2021

Licensed Practical Nurse

WellSpan Philhaven Behavioral Health
07.2017 - 07.2020

Nurse Clinician

Penn State Hershey Medical Center
01.2017 - 01.2018

Licensed Practical Nurse Team Leader

Holy Spirit Hospital
04.2013 - 10.2016

Licensed Practical Nurse

Lancaster County Career And Technology Center

Leadership Essentials Certificate -

Cornell University

Certified Trainer - Medication Administration

Pennsylvania Department of Health
Stephanie Zubritski