Stephanie Tinker
Lakeview,OR
Summary
Knowledgeable and dedicated customer service professional with extensive experience in fast pace environments. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Produce Manager
Safeway
Lakeview, OR
08.2020 - 05.2022
- Planned attractive produce displays, using color and texture to enhance
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows
- Selected items for specials and marked down items to reduce losses
- Coached and mentored new team members
- Purchased produce following guidelines of marketing plan.
Cashier/ Produce Clerk
Safeway
Lakeview, OR
03.2016 - 08.2020
- Assisted customers by finding items quickly to boost store satisfaction rates
- Removed trash, swept and mopped floors for professional appearance
- Retrieved items for customers and verified prices
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
- Stayed current on available products, store promotions and customer service policies to better serve shoppers
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products
- Performed cash, card and check transactions to complete customer purchases.
Sales Associate
Nationwide Security Solutions Inc
Redding, CA
09.2008 - 04.2012
- Provided positive first impressions to welcome existing, new and potential customers
- Engaged with customers to effectively build rapport and lasting relationships
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Solved customer challenges by offering relevant products and services
- Achieved perfect attendance and on-time record
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Completed orders and organized product deliveries to meet customer timetables
- Increased sales by offering advice on purchases and promoting additional products
- Achieved monthly sales goals by promoting product benefits and enrolling new clients
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
High School Diploma -
Shasta High School
Skills
- Retail inventory management (4 years)
- Purchasing and planning (4 years)
- Retail management experience (2 years)
- Sales expertise (9 years)
- Sales (10 years)
- Excellent Communication
- Problem-Solving
- Self-Motivated
- Profit & Loss
- Recruiting
- Certifications and Licenses
Additional Information
- Willing to relocate: Anywhere
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Produce Manager
Safeway
08.2020 - 05.2022
Cashier/ Produce Clerk
Safeway
03.2016 - 08.2020
Sales Associate
Nationwide Security Solutions Inc
09.2008 - 04.2012
High School Diploma -
Shasta High School
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