Sriram S
Engagement Manager, Quality Assurance
Bengaluru,KA
Summary
Around 15.5 Years of experience which includes working in Capgemini for 12.5 Years with the current role as Concurrent Audit Manager . Possesses extensive knowledge and hands-on experience in setting up Quality Assurance Services combined with partially automated solutions for P2P activities and on need basis for other towers
Overview
16
16
years of professional experience
5
5
years of post-secondary education
3
3
Certificates
3
3
Languages
Work History
Engagement Manager
Capgemini Technology Services India Ltd
Bangalore, Karnataka
09.2009 - Current
- Manages a team of 35 Audit specialists who are responsible for audit deliveries in the towers of P2P & O2C across multiple clients
- To implement Audit services for internal clients as per enterprise model - Invoice Accuracy check, Master Data check, Duplicate payment analysis, Travel & Expense Audit, AP trend analysis, Vendor debit balance audit, GRIR Check
- Collaboration with internal delivery teams to create audit strategies through Continuous Transaction Monitoring
- Ensures all Service Level Agreements are adhered to and provides high level update to stakeholders
- Engages in revenue assurance audit with external clients
- Participate\Conduct audit reviews and deep dive reviews of key performances, findings and recommendations
- Drive automation projects for key audit deliveries using Excel VBA & Power Query
- Perform periodic control audit, compliance, metrics and risk reviews aligned with client’s expectations
- To analyze and improve performance metrics of concurrent audit team as per Organizational competency guidelines
Quality Executive/Analyst
Infosys BPO Limited
Bangalore, Karnataka
07.2006 - 09.2009
- Transactional Audit for Revenue Operational process
- Responsible for Quality Check/Audit for the Team of 60 Associates
- Updated quality control standards, methods and procedures to meet compliance requirements
- Validating Billing & Invoicing details in ERP tool
- Calibration of Quality Metrics
- Preparation of Six Sigma reports, Weekly\Monthly Internal & Client reports
- Calibration of Internal Control Evaluation report
- Weekly Process Audit & Calibration of Global Audit report
- Planning & conducting Training programs
Education
MBA - Systems
Madras University - Distance Education
Chennai 01.2008 - 12.2009
Bachelor of Science - Chemistry
Madras Christian College
Chennai 04.2003 - 04.2006
High School Diploma -
Sri Shankara Vidhyalaya Higher Secondary School
Chennai 04.2001 - 04.2003
Matriculation -
Devi Matriculation School
Tiruvarur 04.2000 - 04.2001
Diploma in Computer Language -
.
Skills
Knowledge of Auditing Systems\ERPs
Certification
Specialized in implementing and managing Quality Assurance Services for P2P activities - Invoice Accuracy check, Master Data check, Duplicate payment analysis and C2C activities on need basis
Accomplishments
- Has led Duplicate Recovery project for a global major in office retail and helped client to recover 500K USD
- Automation of reporting process for 20+ clients using Tableau Desktop
- Improved efficiency of Duplicate Analysis using Excel Power Query
- Successful implementation of Quality Assurance Services for more than 10 internal clients across different sectors
- Introduced more than 15 automated check points in Invoice accuracy validation process
- Certified facilitator of Global Enterprise Model for P2P tower
- Successful implementation of various initiatives towards team's development plan like Dashboard fest, Innovation fest, Training Academy & Let Us Connect
- Completed three Six sigma (Yellow Belt) Projects of which one of the projects is selected as The Best project in Infosys BPO
- Certified in Six sigma Yellow Belt projects
Additional Information
- Date of Birth : 10 Oct 1985
- Marital Status : Married
- Residence Address : No.20/1, 4th Cross Street, Krishna Nagar, Chikka Devasandra Main Road, KR Puram, Bangalore - 560036
Timeline
Engagement Manager
Capgemini Technology Services India Ltd
09.2009 - Current
MBA - Systems
Madras University - Distance Education
01.2008 - 12.2009
Quality Executive/Analyst
Infosys BPO Limited
07.2006 - 09.2009
Bachelor of Science - Chemistry
Madras Christian College
04.2003 - 04.2006
High School Diploma -
Sri Shankara Vidhyalaya Higher Secondary School
04.2001 - 04.2003
Matriculation -
Devi Matriculation School
04.2000 - 04.2001
Diploma in Computer Language -
.
Declaration
I, Sriram S, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
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