Sonya Mcleod
Ocean Springs,MS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Registered Nurse with Mississippi Compact License. Highly skilled, enthusiastic healthcare professional with over 25 years experience in Nursing.
Overview
23
23
years of professional experience
Work History
Nursing House Supervisor
Select Specialty Hospital
Ocean Springs, MS
08.2020 - Current
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Established and maintained effective communication with staff and physicians to promote high quality patient care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Established and continuously optimized unit schedules and individual work assignments.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Monitored patient reactions after administering medications and IV therapies.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Supervised, directed, and motivated high-quality performance from nursing staff providing comprehensive nursing guidance and maintain positive patient outcomes
- Managed 15 nurses and nursing activities in 36-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
LPN
The Lighthouse Assisted Living
Ocean Springs, MS
01.2018 - 09.2020
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Reviewed patient history to verify conditions and current medications.
- Established cordial relationships with medical personnel and staff to promote teamwork and maintain positive attitude.
- Administered medications and injections to patients.
- Participated in development and implementation of quality improvement initiatives to raise healthcare standards.
- Maintained and promoted autonomy and rights of patients to provide protection and enforce dignity and respect.
- Scheduled staff and delegated work assignments.
- Evaluated and improved team member performance through coaching and training.
- Helped to develop, improve and implement nursing policies and procedures.
- Oversaw medication passes and all direct patient care.
Home Health Nurse
Oxford Home Health
Gulfport, MS
01.2017 - 01.2019
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
Coordinating Supervisor/LPN Office Nurse
St Joseph Hospice
Gulfport, MS
01.2014 - 01.2017
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Scheduled staff and delegated work assignments.
- Recruited, interviewed and hired well-qualified nursing staff.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Helped to develop, improve and implement nursing policies and procedures.
LPN Office Nurse
Rush Medical Group
Meridian, MS
03.2000 - 01.2014
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Cared for wounds, provided treatments, and assisted with procedures.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Obtained patient vital signs and input/output measurements from inpatients.
- Delivered emotional support to patients and families during challenging times.
- Responded to patient requests with appropriate clinical and personal assistance.
- Monitored patient health conditions to report changes to assigned physician.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Provided patient education on health care issues and prescribed medications.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
Education
Bachelor of Arts - Nursing
University of Kentucky
Lexington, KY05.2024
Associate of Applied Science - Science
Mississippi Gulf Coast Community College
Biloxi, MS05.2020
Associate of Science - Nursing
Mississippi Gulf Coast Community College
Biloxi, MS05.2020
Licensed Practical Nursing
Meridian Community College
Meridian, MS08.1997
High School Diploma -
Quitman High School
Quitman, MS06.1991
Licenses & Certifications
Skills
- Hospital Coordination
- Nursing Staff Supervision
- Nursing Assignments
- Stress Tolerance
- Medical Issues Management
- Immunization Services
- Nursing Protocols
- Clinical Staff Management
- Update Electronic Charts
- Nursing Operations Management
- Resource Monitoring
- Patient Care Oversight
- Blood Draw and Sample Collection
- Code Compliance
- Problem Identification
- Immunizations and Vaccinations
- Nursing Performance Assessment
- Recruit Well-Qualified Staff
- Clear Patient Communication
- Delegation and Motivation
- Seasoned in Medical Clinical Procedures
- Accurate Documentation
- Train Employees
- Compassionate and Caring
- Monitoring Vital Signs
- HIPAA Protocols
- Epic Systems
- Educating Families
- Individualized Care
- Monitor IV Fluids
- Quality Assessments
- Healthcare Personnel Supervision
- Medical Office Administration
- Upbeat Personality
- Oral Comprehension
- Willing to Learn
- Service-Orientation
- Multi-Tasking and Prioritization
- Policy Enforcement
- Judgment and Decision-Making
- Strong Clinical Judgment
- Quality Assurance Controls
- New Employee Orientation
- LPN Oversight
- Staff Training
- IV Insertion
- Calm Under Pressure
- Time Management
- Student Training
- Public Speaking
- Patient Positioning and Transporting
- EKG Administration
- Self-Motivated
- Conflict Resolution
- Issue and Complaint Resolution
- Unit Support
- Intravenous Medications
- Writing Reports
- Dietary Requirements and Restrictions
- Negotiation and Mediation
- Documenting Incidents
- Empathetic and Understanding
- Persuasive Communication
- Nurse Leadership
- Flexible and Adaptable
- Integrity and Strong Work Ethic
- Building Customer Loyalty
- Analytical and Critical Thinking
- Ability to Work Under Pressure
- Confidentiality and Discretion
- Loss prevention management
Timeline
Nursing House Supervisor
Select Specialty Hospital
08.2020 - Current
LPN
The Lighthouse Assisted Living
01.2018 - 09.2020
Home Health Nurse
Oxford Home Health
01.2017 - 01.2019
Coordinating Supervisor/LPN Office Nurse
St Joseph Hospice
01.2014 - 01.2017
LPN Office Nurse
Rush Medical Group
03.2000 - 01.2014
Bachelor of Arts - Nursing
University of Kentucky
Associate of Applied Science - Science
Mississippi Gulf Coast Community College
Associate of Science - Nursing
Mississippi Gulf Coast Community College
Licensed Practical Nursing
Meridian Community College
High School Diploma -
Quitman High School
Licenses & Certifications
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