Shelley Alexander
Nurse Manager
Prairieville,LA
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Experienced Nurse Manager with excellent management skills including operations management, conflict resolution and problem-solving abilities demonstrated across 30 year career history. Excellent communication and coordination skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Nurse Manager
Woman's Hospital
Baton Rouge, Louisiana
05.2013 - Current
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Managed 180 nurses, 31 Neonatal Care Technicians, 5 Nurse Techs, 5 Milk Technicians, 3 Environmental Support Technicians, in care activities at 84-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Ensured nursing and patient satisfaction at Magnet recognized hospital.
- Established and continuously optimized unit schedules and individual work assignments.
- Fostered improvement in staff development, personnel training and standards of patient care.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Managerial participation in hospital wide committees and managerial oversight of staff participation in unit-based committees.
- Communicated with vendors regarding product backorders and potential replacements.
Registered Nurse, Neonatal Intensive Care
Woman's Hospital
Baton Rouge, LA
05.1998 - 05.2013
- Assessed, evaluated and cared for neonatal patients.
- Managed care from admission to discharge.
- Provided direct patient care, stabilized patients and determined next course of action.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Advocated for patients by communicating care preferences to practitioners, and verifying interventions met treatment goals.
- Cared for infants pre-operatively, intra-operatively, and post-operatively.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, surgical care, dialysis and wound care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Implemented medication and IV administration, central line catheter maintenance and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Charge Nurse duties such as manage staff assignments, unit staffing, collaborated with interdisciplinary team for patient related care goals, attended deliveries, handled staff and family issues.
Education
Bachelor of Science - Nursing
LSU School of Nursing
New Orleans05.1998
Bachelor of Science - General Studies
Louisiana State University And A&M College
Baton Rouge, LA12.1993
Skills
- Critical Thinking
- Task Delegation
- Operational Records Maintenance
- Staff Mentoring and Succession Planning
- Staff Supervision
- Hiring and Terminations
- Work Planning and Prioritization
- Multitasking and Organization
- Deadline Management
- Nursing Operations Management
Certification
- Registered Nurse License - LA 094783 January 2024
- CPR Certified
- STABLE Certified
Timeline
Nurse Manager
Woman's Hospital
05.2013 - Current
Registered Nurse, Neonatal Intensive Care
Woman's Hospital
05.1998 - 05.2013
Bachelor of Science - Nursing
LSU School of Nursing
Bachelor of Science - General Studies
Louisiana State University And A&M College
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