Sheena Benson, SPHR
Human Resources
Murfreesboro,TN
Summary
Highly accomplished and practical Human Resources professional with extensive experience across all HR capacities, from Business Partner to Vice President of HR. Known for a strategic yet hands-on approach, focusing on the fundamental priorities that drive both business success and employee engagement in everyday working environments. Adept at navigating complex operational and HR challenges, providing solutions that balance the needs of the organization and its people. A trusted advisor and problem-solver with a proven track record of delivering results that foster growth, productivity, and alignment across all levels of the business.
Overview
25
25
years of professional experience
Work History
VP of Human Resources
ScionHealth (Divestiture from LPNT 2021)
Franklin, TN. Cheryl Priddy, VP
11.2021 - 04.2024
- Developed and implemented human resource policies and procedures.
- Conducted job analysis and created job descriptions for positions within the organization.
- Provided guidance on labor laws and regulations to ensure compliance with all state and federal laws.
- Provided guidance on employee relations issues such as terminations, disciplinary actions, grievances, complaints.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
- Worked closely with legal counsel on a variety of employment-related matters.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
- Created and managed annual budget for the Human Resources department.
- Conducted research to identify trends in compensation and benefits programs.
- Analyzed organizational performance metrics to develop strategies for improvement.
- Partnered with leadership team to ensure alignment between business objectives and HR initiatives.
- Coached managers on performance management techniques and provided feedback to help improve employee engagement levels.
Business Partner & AVP of Human Resources
Lifepoint Health (merged with Kindred 2021)
Brentwood, TN. Pam Belcher Senior VP
09.2003 - 12.2021
- Successfully led a team of over 75 HR professionals to execute corporate and field-level initiatives, leading to a significant improvement (30%) in consistency among more than 60 hospitals.
- Advised executive leadership on HR matters, aligning HR and operational goals and deliverables. This partnership enhanced accountability, resulting in a notable 85% improvement in satisfaction with HR leadership and communication.
- Evaluated and executed a full-scale HR structure review, resulting in the successful implementation of a sustainable total HR service model for a Fortune 500 company.
- Efficiently executed the implementation of the Business Partner and Service Center models, saving the company over 1M in operational efficiencies annually.
- Identified areas of improvement in HR processes through surveys or focus groups.
- Assisted in the development of succession planning initiatives for key positions within the organization.
- Coached managers on best practices for effective management of their teams.
- Participated in investigations into complaints of workplace harassment or discrimination.
- Provided guidance on labor relations matters such as collective bargaining agreements and union negotiations.
- Managed relationships with external vendors providing services related to human resources functions.
- Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.
- Developed, implemented and monitored HR programs such as recruitment, onboarding, training, compensation and benefits.
Chief Administrative & Personnel Officer
Province Healthcare (acquired by LifePoint 2005)
Blythe, CA Supervisor: John Bumpus CHRO
04.1999 - 07.2003
- Streamlined leadership operations by providing ubiquitous administrative support.
- Conducted employee onboarding and exit interviews to document performance reviews.
- Organized recruitment efforts by posting job openings, reviewing resumes, and interviewing candidates.
- Prepared reports on training initiatives, employee turnover rates, absence records, and other related topics.
- Compiled data from various sources for use in personnel decisions such as promotions or transfers.
- Assisted managers in developing individual development plans for employees.
- Ensured that all personnel documents were properly completed and filed according to legal requirements.
- Provided guidance and support to supervisors regarding the interpretation of employment laws.
- Resolved conflicts between staff members through mediation and arbitration techniques.
- Processed payroll information using appropriate software applications.
- Monitored employee attendance records to ensure compliance with company policies.
- Advised management on matters related to labor relations activities such as union negotiations or grievances.
- Developed and implemented personnel policies, procedures, and systems to ensure compliance with organizational goals.
- Addressed harassment allegations, work complaints or other employee concerns.
Education
Some College (No Degree) - Applied Psychology
Western Governors University
Salt Lake City, UT10-2013
Senior Professional Human Resources - Global Studies
Society of Human Resource Professionals (SHRM) Assn.
Phoenix, AZ01.2010
Bachelor of Science - Human Resources
Kennedy Western University
Cheyenne, WY12-1984
Skills
- Strong Leadership across all business functions with proven ability to provide sound support and guidance from the workforce to the boardroom
- Organizational Development/Succession Planning
- Employee Relations/Labor Negotiations
- Compensation Structuring
- Talent management/Diversity & Inclusion
- Strategic Planning/HR Analytics/KPI
- Talent Acquisition/Retention Strategies
- Culture and Employee Engagement
- Ability to execute key business initiatives
- Effectively identify and deploy HR strategies
- Fundamental understanding of HR building blocks and HRIS systems
- Established Service Center and Business Partner functions in multi-state Fortune 500 company
References and Supervisors
- Province Health: John Bumpus, CHRO Ph: 615-400-6141
- LifePoint Health: Pam Belcher, Senior VP Ph: 615-714-8145
- LifePoint Health: Suzan Jackson, VP HR: Ph: 304-543-0420
- ScionHealth: Cheryl Priddy, VP HR: Ph: 502-596-7327
Accomplishments
- Established a Service Center Model, Designed and implemented a service center model from the ground up, improving HR service delivery efficiency by 20% and contributing over $1M annual cost savings, while increasing employee options and self-service capabilities.
- Advanced Company Culture, Defined and introduced an advanced company culture that promoted inclusivity, collaboration, and continuous improvement. While this endeavor was newly implemented - the first year focused on making decisions at the field level and enhancing the work experience in our hospitals.
- Performance Enhancement Program, Developed and executed a performance enhancement program linked to professional development strategies, leading to increased employee performance, productivity, and career growth.
- Business Partner Support Model, Developed and deployed a business partner support model to over 60 hospitals, successfully reforming the local HR model to better meet the needs of diverse healthcare environments.
Timeline
VP of Human Resources
ScionHealth (Divestiture from LPNT 2021)
11.2021 - 04.2024
Business Partner & AVP of Human Resources
Lifepoint Health (merged with Kindred 2021)
09.2003 - 12.2021
Chief Administrative & Personnel Officer
Province Healthcare (acquired by LifePoint 2005)
04.1999 - 07.2003
Some College (No Degree) - Applied Psychology
Western Governors University
Senior Professional Human Resources - Global Studies
Society of Human Resource Professionals (SHRM) Assn.
Bachelor of Science - Human Resources
Kennedy Western University