Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Sharon Dietzer

Bloomington,IN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Insurance Producer

Integrity First Insurance
Ellettsville, IN
01.2021 - Current
  • Provided information on features, policies and relative advantages to promote insurance packages.
  • Adhered to all regulations for insurance sales.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Set up policies and completed all documentation.
  • Obtained underwriting approval by completing application for coverage.
  • Maintained high standards of customer service by building relationships with clients.
  • Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.

Assistant Manager

Speedway, LLC
Bloomington, IN
04.2019 - 01.2021
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Developed strategy to increase sales and drive profits.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Bartender

Butler Winery
Bloomington, IN
03.2015 - 06.2019
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Served high customer volumes during special events, nights and weekends.

Cook

MCCSC
Bloomington, IN
05.2018 - 05.2019
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Transitioned between breakfast and lunch service.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.

Education

No Degree - Criminal Justice

Ivy Tech
Bloomington

Associate of Applied Science - Business Administration

Ivy Tech
Bloomington
05.1995

Skills

  • Insurance Procedures
  • Insurance Customization
  • Quote Information
  • Shift Coverage
  • Directing Team Members
  • Managing Multiple Priorities
  • Managing Operations and Efficiency
  • Overseeing Employees

Affiliations

  • Lions Club

Certification

  • Licensed Insurance Producer (Life, Health, P&C) - expires 11/2023

Timeline

Insurance Producer

Integrity First Insurance
01.2021 - Current

Assistant Manager

Speedway, LLC
04.2019 - 01.2021

Cook

MCCSC
05.2018 - 05.2019

Bartender

Butler Winery
03.2015 - 06.2019

No Degree - Criminal Justice

Ivy Tech

Associate of Applied Science - Business Administration

Ivy Tech
Sharon Dietzer