Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Shareese Roush

Santa Ana,CA

Summary

Caring Medical Assistant with 14+ years experience that include but are not limited to:

Visiting patients in-home, monitoring any changes in condition, documenting and reporting changes to the families and provider. Polite and courteous professional with in depth knowledge of EPIC, Medisoft, Labdaq and Labnexus. Committed to collaborating with physicians and families to provide quality patient care.

Overview

1
1

14+ Years

Work History

IHSS Care Provider

Lisa Roush
01.2005 - Current
  • Provided transportation and appointments management.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Recorded status and duties completed in logbooks for management.
  • Maintained entire family's schedule and organized events.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Developed individual care plans for clients based on specific needs.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Developed rapport to create safe and trusting environment for care.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Followed nutritional plans to prepare optimal meals.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Administered medication as directed by physician.
  • Assisted disabled clients to support independence and well-being.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Completed regular check-ins and progress report for each client.

Accessioning Supervisor

Monarch Diagnostics
06.2021 - 01.2023
  • Maintained database systems to track and analyze operational data.
  • Monitored workflow to improve employee time management and increase productivity.
  • Observed packing operations to verify conformance to specifications.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Achieved results by working with staff to meet established targets.
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Gathered, organized and input information into digital database.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Collected, arranged, and input information into database system.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Boosted team performance by developing customer service training materials and conducting service training.

Lead Accessioner

HealthQuest Esoterics
05.2020 - 06.2021
  • Processed and recorded [Number] lab specimens.
  • Trained and supervised junior technicians in laboratory protocols.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Operated and performed preventative maintenance on laboratory equipment and instruments.
  • Staged specimens in provided testing areas.
  • Followed safety protocols when receiving, handling and storing specimens.
  • Cooperated with other technicians to develop and test new protocols.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Participated in lab meetings and project presentations.
  • Developed new protocols and improved existing laboratory processes.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Entered patient data into [Software] database system.
  • Monitored and documented safety standards to verify compliance.
  • Researched and recorded missing insurance and physician information.
  • Coordinated and managed laboratory projects and experiments.
  • Provided support and guidance to junior lab staff.
  • Assisted scientists by collecting and organizing laboratory data.

Caregiver, Special Needs

No Ordinary MomentsInc
11.2017 - 11.2018
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Prepared reports, kept investigation records, and maintained all case-related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted patients with self-administered medications.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Organized agents' activities to protect people and property.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Care Manager

Sunrise Senior Loving
02.2015 - 05.2017
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Assessed clients and developed plans to meet needs.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
  • Maintained detailed records in compliance with agency standards and regulations.
  • Evaluated clients progress and adjusted service plans to address areas of concern.
  • Communicated with patients, ensuring that medical information was kept private.
  • Arranged transportation and documented details of discharge transition plans.
  • Maintained network of community resources to provide most comprehensive support services possible to clients.
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Communicated with healthcare providers to facilitate continuity of care.
  • Responded to emergency situations and provided support to promote client safety and wellbeing.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Medical Assistant

Memorial Care Medical Group
09.2013 - 02.2015
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Completed EKGs and other tests based on patient presentation in office.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Measured patient spirometry.
  • Verified patient insurance coverage and collected required co-payments.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Measured patient pulse oximetry.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.

Medical Assistant

Pro Health Parnters
02.2007 - 01.2010
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Measured patient spirometry.
  • Verified patient insurance coverage and collected required co-payments.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Measured patient pulse oximetry.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected and documented patient medical information such as blood pressure and weight.

Education

Medical Assistant Diploma - Medical Assistant Front And Back Office

Concorde Career College
Garden Grove, CA
02.2007

High School Diploma -

Robert A Millikan High School
Long Beach, CA
06.2005

Skills

  • Medical Reminders
  • Mobility Support
  • Healthy Eating
  • Patient Care
  • Coaching Patients
  • Medical Records Management
  • Behavior Redirection
  • Household Support
  • Client Requirements
  • Special Care
  • Knowledge of State Regulations
  • Quality Program Protocols
  • Supporting Daily Living Needs
  • Community Integration
  • Dental Care
  • First Aid and Safety
  • Case Management
  • ADL Support
  • Bandage Care
  • Personal Grooming Care
  • Range of Motion Exercises
  • Compassionate Client Care
  • Care Plan Assessment
  • Personal Care Assistance
  • Household Chores
  • Meal Assistance
  • Patient Massage
  • Administering Medicines
  • Recording Vital Signs
  • Clinical Documentation and Reporting
  • Interpersonal Communications
  • Emotional Support
  • Household Management
  • Activities of Daily Living (ADLs)
  • Scheduling Medical Appointments
  • Medical Charting
  • Community Activities
  • Schedule Management
  • Light Housekeeping
  • Patient Transport
  • Dietary Needs
  • Medical Terminology and Equipment
  • Patient and Family Interaction
  • Patient Rapport
  • Bathing and Dressing
  • Companionship and Emotional Support
  • Sanitizing Surfaces
  • Clean Living Spaces
  • Attentive to People
  • Healthcare Education
  • Electronic Medical Record Software
  • Safety Behaviors
  • Remote Video Conferencing
  • Spreadsheet Tracking
  • Home Health and Hospice
  • Developing Client Trust
  • Vitals Monitoring and Documentation
  • Deliver Exceptional Care
  • Bed Transfers
  • Quality Education
  • Massage Problem Areas
  • Communication Assistance
  • Cardiovascular and Respiratory Evaluations
  • Ability to Lift
  • Assisted Living
  • High Blood Pressure Management
  • First Aid Certification
  • Pediatric Care
  • Special Needs Care
  • ADLs Assistance
  • Mental Health Support
  • Client Records Management
  • Mental Stimulation
  • Medical Histories and Vital Statistics
  • Clinical Information Systems
  • Oral Hygiene
  • Patient Condition Observation
  • Cook Healthy Meals
  • Word Processing
  • Housekeeping
  • Documentation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Accessioning Supervisor

Monarch Diagnostics
06.2021 - 01.2023

Lead Accessioner

HealthQuest Esoterics
05.2020 - 06.2021

Caregiver, Special Needs

No Ordinary MomentsInc
11.2017 - 11.2018

Care Manager

Sunrise Senior Loving
02.2015 - 05.2017

Medical Assistant

Memorial Care Medical Group
09.2013 - 02.2015

Medical Assistant

Pro Health Parnters
02.2007 - 01.2010

IHSS Care Provider

Lisa Roush
01.2005 - Current

Medical Assistant Diploma - Medical Assistant Front And Back Office

Concorde Career College

High School Diploma -

Robert A Millikan High School

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Shareese Roush