Shane Eltiste

Consulted homeowners interested in upgrading their home with replacement windows and doors.

Walked them through different product styles and options that fit them and their home.

Drew up contracts to finalize orders.

Liaison between installers and homeowners at the point of installation.

Consulted homeowners interested in upgrading their home with replacement windows and doors.

Walked them through different product styles and options that fit them and their home.

Drew up contracts to finalize orders.

Liaison between installers and homeowners at the point of installation.

• Managed a team of manufacturers reps to help them train distributors / end users in power tool safety.
• Assisted with training courses for employees at all levels.
• Part of a safety development team. Creating a safer work environment for the end users using our product.
• Supported manufactures reps throughout 13 states in sales with their distributors.
• Provided assistance in managing health and safety programs aligned with industry standards.
• Inspected worksites, practices and gear for compliance with established safety standards.

• Continually expanded knowledge of Metabo Power product line.
• Assisted with demonstrations for Metabo Power tools to showcase functionality and safety features to end users.
• Liaised between customers and manufacturing to design new product.
• Trained distributor sales reps on how to promote the product line.
• Setup in-store displays

• Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
• Trained employees in time management and proper ways to complete job duties.
• Monitored team members to verify work quality and address concerns.
• Pitched in to help with various job tasks, fill in for sick employees and complete projects.
• Instructed crew members in safe work practices and methods to reduce work-related injuries.
• Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
• Communicated effectively with upper management, team members and customers to keep everyone informed.
• Supervised crew of 1-5 employees in general installation practices.
• Mitigated onsite issues by patiently listening to employee complaints and finding appropriate methods for resolution.
• Problem solving throughout the each individual job.
• Provided first class customer service to meet deadlines with guaranteed satisfaction.
• Walked the the jobsite with my customer to ensure customer satisfaction and proper care and maintenance for the product.