Summary
Work History
Education
Overview
Skills
Timeline
Hi, I’m

Sha'Nautica Nuness

Charlotte,NC
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Sha'Nautica Nuness

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options while displaying leadership, organizational and relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. Ensuring operational and service excellence.

Work History

Hyatt Hotels Corp
Rock Hill, SC

Front Desk Receptionist
01.2021 - 01.2023

Job overview

  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

TJ Maxx, TJX Companies
Charlotte, NC

Cashier
08.2019 - 07.2022

Job overview

  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Ardrey Kell High School
Charlotte, NC

Student/Athlete
07.2018 - 05.2022

Job overview

Peter Pan and Wendy as Nibs Spring 2019


  • Attended all practices, meetings, and workouts on time.
  • Effectively communicated with diverse group of athletes, coaches, and game officials using dynamic listening and open-ended questioning skills.
  • Trained extensively and observed proper nutrition for weeks leading up to national-level fitness competitions.
  • Managed time effectively while traveling for games, attending practice, and going to classes.


Education

Johnson C Smith University
Charlotte, NC

M.D. from Communications
05.2026

University Overview

  • [3.87 of 4.0] GPA
  • Extracurricular Activities: [Debate Team]
  • Elected Captain of Debate

Ardrey Kell High School
Charlotte, NC

High School Diploma
05.2022

University Overview


  • [3.7 of 4.0] GPA
  • Completed AP course in psychology

Overview

5
years of professional experience

Skills

  • Works well under pressure
  • Accepts direction and coaching graciously
  • Memorization skills
  • Skilled Problem Solver
  • Origination Knowledge
  • Business administration
  • Time management
  • Problem-solving
  • Meeting scheduling
  • Problem-solving skills
  • Filing
  • Verbal and written communication
  • Cash Handling
  • Office organization

Timeline

Front Desk Receptionist

Hyatt Hotels Corp
01.2021 - 01.2023

Cashier

TJ Maxx, TJX Companies
08.2019 - 07.2022

Student/Athlete

Ardrey Kell High School
07.2018 - 05.2022

Johnson C Smith University

M.D. from Communications

Ardrey Kell High School

High School Diploma
Sha'Nautica Nuness