Business-minded Network Administrator with Five years of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users.
1. Technical Support on Desktop/Laptop/AIO/Tablet.
2. Manage and monitor installed systems and infrastructure.
3. Technical Training to field engineers on key performance indicator, basic Troubleshooting etc.
4. Handling Escalation
5. Handling 150+ field engineer in East region.
6. Windows support, office installation and support
Network systems installation