Sarah Bragg
Atlanta,Georgia
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
18
18
years of professional experience
Work History
Enterprise Account Executive
UJET
05.2022 - 01.2023
- Represent UJET as primary sales contact in the Southeastern USA
- This is a hunter role, in which I am responsible for all business development and net new sales activity in my region
- Working with Google in a “Google first” selling environment in which we pass deals along to Google to resell
- Brought on large enterprise opportunities at Mohawk, Cox Communications, and NCR totaling over $3 Million in pipeline development.
Enterprise Sales Director
Five9, Inc
10.2019 - 05.2022
- Represented Five9 as first point of contact in the Southeast on Net New Software opportunities
- This is a hunter role, in which I was responsible for finding and closing net new opportunities for Five9
- 175% of annual quota in 2020 selling large Enterprises
- Top Regional Revenue producer in Q2, Q3, and Q4, 2020
- Represented Five9 in a hunter role, selling to C-Suite and promoting digital transformation of communication processes.
Enterprise Account Executive
Salesforce
01.2018 - 10.2019
- Represented the Salesforce Platform for Enterprise Select Customers
- Customer mix included 3 Salesforce logos and 4 greenfield accounts
- Average territory revenue included $3.5 Million in annual ACV plus a 50%+ growth target
- Verticals covered include manufacturing, business services, and logistics and packaging
- Consistently met job goals and sales performance in a very competitive customer environment- FY19 94% attainment
- Intend to exceed sales targets in FY20 (calendar year 2019.)
- Top 5 revenue producers in region Q2 FY19, Q1 FY20, Q3 FY20 (calendar year
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
Customer Success Manager
Genesys
01.2016 - 12.2017
- Represent Genesys for top-tiered Pure Engage Customers (formally BEC)
- Responsibilities included ensuring satisfaction in a territory with an annual residual revenue of $11 Million
- Customers are very large, corporate customers
- Consistently meeting job goals and quota performance in a very demanding territory
- Territory revenue growth of 2000% year over year as Genesys the Cloud product is new, and therefore in a high growth/ high demand phase
- Had consistent executive exposure both with customers and internally due to the nature of the territory
- Comfortable in C-level discussions.
Global Corporate Account Manager
Hewlett-Packard
01.2010 - 01.2016
- Represented HP’s Print and Personal Systems Group as first point of contact for large corporate customers with headquarters located in Atlanta, GA
- Product portfolio includes hardware, software, and services
- Achieved 100% of $2.8 Million annual sales quota in 2014 and 2015
- Grew a non-existent sales pipeline to $25 Million in less than two years by establishing high level (C-level) relationships in large, complex accounts, understanding customer needs, and establishing the value of investigating HP vs. competitive offers.
- Grew sales in existing install base by 10% year over by ensuring my customers were aware of HP’s strategic approach, aligning offers to customer needs, and ensuring customers were aware of product incentives being offered.
- Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
- Managed book of business worth $1.85 Million across 5 accounts.
Business Development Representative
Information Builders
09.2008 - 02.2010
- Information Builders from an inside sales perspective
- Responsibility included lead generation, qualification, and managing small software opportunities
- Product mix included business intelligence and integration software
- Verticals covered were healthcare, manufacturing, retail, and business services accounts
- Consistently exceeded quota- average quota attainment was 135%
- Inside-Sales Representative of the Year in 2008
- Brought in $5.5 million in pipeline activity in less than 10 months of employment
- Generated $1 Million plus in closed business in 2009.
Account Manager
NCR Corporation
04.2005 - 09.2008
- Represented NCR as the first point of contact in sales motions pertaining to hardware, software, and services solutions
- Customer base was top tier retail accounts including grocery, convenience, and general merchandise stores
- Also responsible for growing and maintaining important relationships with channel resellers and made sure that they had the necessary support to be successful in selling NCR products
- Obtained 146% of $1.2 Million 2007 sales quota
- Trained and managed inside sales resources
- Brought in five new $1 million plus sales opportunities through executive networking using both inside and outside sales and marketing methods in 2007.
Education
M.B.A - Management of Technology
Georgia Institute of Technology
Bachelor of Arts - Communication and Information Sciences, Public Relations
The University of Alabama
Skills
- Product and Service Sales
- Customer Relationships
- Business Development and Planning
- Customer Presentations
- Strong Presentation Skills
- Strategic Selling
- Sales Strategies Implementation
- Key Account Management
- Business Acumen
- Contract Negotiation
- Forecast Preparation
- Lead Generation
- Salesforce Software
- Interpersonal Skills
Timeline
Enterprise Account Executive
UJET
05.2022 - 01.2023
Enterprise Sales Director
Five9, Inc
10.2019 - 05.2022
Enterprise Account Executive
Salesforce
01.2018 - 10.2019
Customer Success Manager
Genesys
01.2016 - 12.2017
Global Corporate Account Manager
Hewlett-Packard
01.2010 - 01.2016
Business Development Representative
Information Builders
09.2008 - 02.2010
Account Manager
NCR Corporation
04.2005 - 09.2008
M.B.A - Management of Technology
Georgia Institute of Technology
Bachelor of Arts - Communication and Information Sciences, Public Relations
The University of Alabama
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