Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Samuel J. D'Andrea

Joliet,IL

Summary

Excellent customer service associate seeking a full time position which will allow me to help make a difference in the lives of others! Detail-oriented with a strong work ethic and determination to meet and exceed both company and individual goals.

Overview

2
2
years of professional experience

Work History

General Warehouse Associate

D&H Distributing
Romeoville, IL
10.2021 - 05.2022
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Operated forklifts to transfer inventory to and from target destinations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Prepared orders for shipment by picking, packing and labeling merchandise.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Operated company vehicles and heavy equipment with focus on safety and risk management.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Identified inadequate materials and faulty equipment and brought to supervisors' attention.
  • Checked packages and merchandise for damage and notified vendors.
  • Updated daily logs with regular shift activities and incident details.
  • Worked with a team of individuals to obtain daily goals.

Overnight Stocker

Walmart
Romeoville, IL
06.2021 - 09.2021
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Stocked shelves to match planogram images and instructions.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Kept work areas neat, clean and free from debris.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Stocked shelves, racks and cases with new or transferred merchandise.

Cashier/Bagger

Jewel Osco
Shorewood, IL
04.2019 - 07.2020
  • Helped customers complete purchases, locate items and join reward program
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Practice kindness, support, and a "can do" attitude with customers and colleagues
  • Scan and bag all groceries and assist customers with questions regarding the Jewel App to earn additional savings
  • Oversee the self-check out area and educate customers on how to navigate through the checkout process
  • Sort and shelf misplaced or unwanted grocery items
  • Processed customer refunds and exchanges according to established guidelines.
  • Mentored new team members on sales software system operation.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Joliet West High School
Joliet, IL
05.2020

Skills

  • Calm and Professional Under Pressure
  • Creative Problem Solving
  • Multitasking and Prioritization
  • Upbeat and Positive Personality
  • Courteous with Strong Service Mindset
  • Efficient and Detail-Oriented
  • Verbal and Written Communication
  • Understanding Customer Needs
  • Excellent Attention to Detail
  • Team-Oriented and Cooperative

Accomplishments

  • Class of 2020 graduate from Joliet West High School - GPA 3.6 final semester
  • Volunteered community service hours at Gift of Hope to make “Memory boxes" for families who donated loved ones organs to save lives.

Timeline

General Warehouse Associate

D&H Distributing
10.2021 - 05.2022

Overnight Stocker

Walmart
06.2021 - 09.2021

Cashier/Bagger

Jewel Osco
04.2019 - 07.2020

High School Diploma -

Joliet West High School

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Samuel J. D'Andrea