Rohan Kapatkar
Bengaluru,KA
Summary
Knowledgeable Systems Analyst with history of progressive leadership and project management, including gathering requirements, developing user cases and delivering key initiatives. Excellent ability to align teams and drive collaboration and cohesion to complete projects on time and within budget. Subject Matter Expert (SME) in End to End Business Analysis.
- 7 years of experience as Business Analyst/Senior Business Analyst.
- Around 2 years of experience as Developer.
- Have good insight and hands on SDLC.
- Understand the Functional Requirements and Design documents.
- Expertise in Documenting, BPM Process Modelling, Customer Management.
- Banking, Life Insurance, Telecom Domain knowledge.
Overview
4
4
Certificates
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Technical Systems Analyst
One Saving Bank Ltd
BANGALORE, KARNATAKA
06.2019 - Current
- Investigated and addressed [Type] system issues to enhance usability and improve functionality.
- Gathered requirements and performed gap analysis through design workshops with users.
- Improved [Type] system by adding new features and infrastructure, enhancing [Result].
- Established specifications and coordinated production with software programmers.
- Evaluated and adopted new technologies to address changing industry needs.
- Supported system developers by creating system models, diagrams, and charts.
- Defined business goals to determine systems requirements.
- Resolved or escalated problem tickets to resolve user issues.
- Provided client support on system operation and troubleshooting.
- Developed flowcharts and diagrams to describe and lay out logical operational steps.
Senior Consultant
Capgemini India Ltd
, ROLE
06.2018 - 11.2018
- Develop business architecture using requirements such as scope, processes, alternatives, and risks.
- Change Management, Process flow inline with FRD and FSD.
- Backlog analysis and keeping User Story ready for the next sprints.
- Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.
- Daily interaction with client PO and customers on the progress and update on the Product.
- Going through with Client’s Product specific documents and analyzing and keeping in line with current product development.
- Communicate client’s business requirements by constructing easy-to-understand data and process models.
- In agile based project, I am also taking part in scrum ceremonies and giving input when there is need.
Assistant Manager ( Business Analyst)
VISPL, Vodafone India Services Pvt Ltd
Pune, Maharashtra
03.2017 - 09.2017
- Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow.
- Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
- Mapped current business and operational processes and recommended areas for improvement.
Senior Analyst
WIPRO Technologies, BFSI
Norwich, United Kingdom
06.2013 - 03.2017
- Develop business architecture using requirements such as scope, processes, alternatives, and risks.
- Business Process Modelling and Process optimization.
- Documentation for use case, BRD, FRD, FSD.
- Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
- Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.
- Communicate client’s business requirements by constructing easy-to-understand data and process models.
- Provide input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.
- Liaise between business and technical personnel to ensure a mutual understanding of processes and apps.
- Mapped processes to holistically examine business flow and identify improvement opportunities.
- Conducted [Type] technical research to support data resolution and production updates.
- Delivered in-depth [Software] training, imparting knowledge of best practices for protecting data and minimizing errors.
Functional Analyst
WIPRO Technologies
BANGALORE, KARNATAKA
09.2011 - 05.2013
- Project : Group Protection Renewals-GPR RESPONSIBILITIES.
- Understanding the requirements and technical knowledge Transformation.
- Backlog analysis and keeping User Story ready for the next sprints.
- Daily interaction with client PO and customers on the progress and update on the Product.
- Documentation and presentation with the stake holders regularly.
- Handling daily Scrum, Participating in Scrum ceremonies.
- Understanding the Architecture and Use Cases.
- Designing the SAIL in Appian.
- Guided offshore team on requirement and help them to understand the requirement.
- Meetings with SME’s and stakeholders for the process standardization.
- Discussion with BA’s and Solution Designer on the Sprint Planning and backlog refinement.
- Planning and implementing the stories in Sprint, along with a discussion with the client.
- Securities and Capital Markets ROLE Support/Maintenance Project : Gold Copy RESPONSIBILITIES.
- Knowledge Transformation with other new Joinees.
- Documentation with the Greater Noida Team.
- Analyzing the issue with team and giving proper input.
- Writing System Integrated Testing (SIT) for the various documents.
- Involved in Core areas and providing automated solutions for Client.
- L1 Ticket handling.
- On call Discussion with Project managers to understand Business Flow.
- Professionally interacted with clients to assess business requirements and determine software needs.
- Determined proper methodologies and procedures to use based upon project specifications.
- Developed, configured and tested applications for accurate alignment with project standards.
- Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.
Education
M. Tech - Software Engineering
BITS Pilani
Pilani, Rajasthan 01.2012 - 08.2015
BCA - Computer Application
JSS College
Dharwad 06.2011 - 06.2011
12th Class - PCMS
Alva's P U College
Mangalore 06.2006 - 05.2008
10th Class - Secondary Education
N V Boys High School
Gulbarga 06.2005 - 05.2006
Skills
Business Intelligence, Appian BPM, Business Analysis, UAT, SQL, Documentation, BPM, FRS, Use Cases, Project Management, Stakeholders Management, Product Owner, Scrum MasterMySQL
Appian
Training and MentoringTeam PlayerRelease ManagementClient RelationshipProcess ImprovementChange ManagementBusiness & IT DevelopmentIT Operation SupportRequirement AnalysisRequirement GatheringAgileBABCABusiness AnalysisBusiness IntelligenceBusiness ProcessCapital MarketsChange ManagementComClientDatabaseDesigningProduct developmentDocumentationFunctionalMeetingsMentoringMS officeMySQLNextOptimizationDeveloperPersonnelProcess ImprovementProcessesProject ManagementRequirementSDLCSecuritiesSQLStoriesTeam PlayerVISIOWorkflow analysisWorkshopsBanking
Savings
Lending
AWD
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Online Profile : LinkedIn
Timeline
Technical Systems Analyst
One Saving Bank Ltd
06.2019 - Current
Senior Consultant
Capgemini India Ltd
06.2018 - 11.2018
Assistant Manager ( Business Analyst)
VISPL, Vodafone India Services Pvt Ltd
03.2017 - 09.2017
Senior Analyst
WIPRO Technologies, BFSI
06.2013 - 03.2017
M. Tech - Software Engineering
BITS Pilani
01.2012 - 08.2015
Functional Analyst
WIPRO Technologies
09.2011 - 05.2013
BCA - Computer Application
JSS College
06.2011 - 06.2011
12th Class - PCMS
Alva's P U College
06.2006 - 05.2008
10th Class - Secondary Education
N V Boys High School
06.2005 - 05.2006